<HTML>
<HEAD>

<!--Please be sure to customize the meta data below for the page-->
    <meta name="description" content="support, support home">
    <meta name="keywords" content="support, support home">
    <meta name="author" content="">
    <meta name="rev_author" content="">
    <meta name="new" content="24-04-2000">
    <meta name="updated" content="04-10-2000">
    <meta name="expires" content="31-12-2000">
    <meta name="audience" content="EXT_ALL">
    <meta name="format" content="html">
    <meta http-equiv="pragma" content="NO-CACHE">
    <meta http-equiv="expires" content=-1>
    <meta name="alternate_title" content="Welcome to Compaq Support">
	
<!--Please be sure to customize the title below appropriately for the page-->
	<title></title>

<!--The include file below contains scripts and meta information that is common to all support pages-->

<SCRIPT LANGUAGE="JavaScript">
<!--

// rev03.29.1999 -- DO NOT MODIFY! -- Begin date display function with y2k compatibility


function OpenNewWin(url_name)
{
    popup_height = 465;             // height of popup window
    popup_width = 300;             // width of popup window
    window.name = "MainWin";
    left_pos = screen.width - (popup_width+10);

    attr = 
"scrollbars=0,resizable=1,toolbar=0,location=0,directories=0,status=1,menubar=0,height=" 
+ popup_height + ",width=" + popup_width + ",top=0,left=" + left_pos;
    popup_win = window.open(url_name, "popup", attr);
    popup_win.focus();
}



var pong;

function makeArray(n){
  this.length = n;
  for (i=1;i<=n;i++){
    this[i]=0;
  }
  return this;
}

function displayDate() {
	var this_month = new makeArray(12);
    this_month[0]  = "January";
    this_month[1]  = "February";
    this_month[2]  = "March";
    this_month[3]  = "April";
    this_month[4]  = "May";
    this_month[5]  = "June";
    this_month[6]  = "July";
    this_month[7]  = "August";
    this_month[8]  = "September";
    this_month[9]  = "October";
    this_month[10] = "November";
    this_month[11] = "December";
	var today = new Date();
	var day   = today.getDate();
	var month = today.getMonth();
	var year  = today.getYear();
	if (year< 1900) {
		year += 1900;
	}
  return(this_month[month]+" "+day+", "+year);
}
// rev03.29.1999 -- DO NOT MODIFY! -- End date display function with y2k compatibility


// -->
</SCRIPT>


<STYLE TYPE="text/css">
<!--
.noul { color:#000033; text-decoration:none; }
.news { color:#660066; text-decoration:none; }
a:hover { color:#FF0000; }
-->
</STYLE>

<!--Begin legacy css stylesheet-->
<STYLE type="text/css">
<!--
a.linkage:hover {
   color: #FF0000;
   font-size: 10px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration: underline;
}
a.linkage {
   color: #660066;
   font-size: 10px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration:underline;
   cursor:hand;
}
a.linkagesub:hover {
   color: #FF0000;
   font-size: 10px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration: underline;
}
a.linkagesub {
   color: #660066;
   font-size: 10px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration:underline;
   cursor:hand;
}
a.footage:hover {
   color: #FF0000;
   font-size: 10px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration: underline;
}
a.footage {
   color: #660066;
   font-size: 10px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration:underline;
   cursor:hand;
}
a.current:hover {
   color: #FF0000;
   font-size: 11px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration: none;
}
a.current {
   font-family: verdana,sans-serif;
   font-weight: normal;
   font-size: 11px;
   color: #660066;
   text-decoration:none;
   cursor:hand;
}
a.spotage:hover {
   color: #FF0000;
   font-size: 10px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration: underline;
}
a.spotage {
   color: #660066;
   font-size: 10px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration:underline;
   cursor:hand;
}
.spot {
   color: #000000;
   font-size: 10px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration: none;
}
a.body:hover {
   font-family: verdana,sans-serif;
   font-weight: normal;
   font-size: 10px;
   color: #0000ff;
   text-decoration: underline;
   cursor:hand;
}
a.body {
   color: #0000ff;
   font-family: verdana,sans-serif;
   font-size: 10px;
   font-weight: normal;
   text-decoration: underline;
}
a.on {
   color: #660066;
   font-family: verdana,sans-serif;
   font-size: 10px;
   font-weight: normal;
   text-decoration: underline;
}
a.on:hover {
   color: #FF0000;
   font-size: 10px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration: underline;
   cursor:hand;
}
a.onsub {
   color: #660066;
   font-size: 10px;
   font-family: verdana,sans-serif;
   font-weight: normal;
   text-decoration: underline;
}
a.onsub:hover {
   color: #FF0000;
   font-family: verdana,sans-serif;
   font-size: 10px;
   font-weight: normal;
   text-decoration: underline;
   cursor:hand;
}
.reg {
   color: #000033;
   font-family: verdana,sans-serif;
   font-size: 10px;
   font-weight: normal;
   text-decoration: none;
}
#APD {
	POSITION: relative; VISIBILITY: hidden;
-->
</STYLE>
<!--End legacy css stylesheet-->
<!--end head_universal include-->



</HEAD>

<BODY MARGINHEIGHT="0" TOPMARGIN=0 BGCOLOR="#ffffff" TEXT="#333333" LINK="#660066" VLINK="#000033" ALINK="#003399" onLoad="if (self != top) top.location = self.document.location;">

<!--The include file below contains top navigation that is common to all support pages-->
<!--Begin topnav universal include-->
<!-- rev03.29.1999 -- DO NOT MODIFY! -- Begin universal nav map -->
<MAP Name="nav">
	<AREA Shape="RECT" coords="373,11,413,21"   
  HREF="http://www.compaq.com/search.html" ALT="SEARCH" TITLE="SEARCH">
	<AREA Shape="RECT" coords="295,11,357,21"  HREF="http://www.compaq.com/comments.html" ALT="CONTACT US" TITLE="CONTACT US">
	<AREA Shape="RECT" coords="230,11,278,21"  HREF="http://www.compaq.com/support/" ALT="SUPPORT" TITLE="SUPPORT">
	<AREA Shape="RECT" coords="167,11,213,21"   
  HREF="http://www.compaq.com/compaqservices/" ALT="SERVICES" TITLE="SERVICES">
	<AREA Shape="RECT" coords="97,11,151,21"  HREF="http://www.compaq.com/showroom/" ALT="PRODUCTS" TITLE="PRODUCTS">
	<AREA Shape="RECT" coords="48,11,80,21"  HREF="http://www.compaq.com/buynow/online.html" ALT="STORE" TITLE="STORE">
</MAP>
<!-- rev03.29.1999 -- DO NOT MODIFY! -- End universal nav map -->

<!-- rev03.29.1999 -- DO NOT MODIFY! -- Begin datestamp table -->
<TABLE BORDER="0" cellpadding="0" cellspacing="0" width="760">
	<TR valign="top" align="right">
		<TD ALIGN="right" width="760"><FONT FACE="Verdana, Arial, Helvetica" SIZE="2" COLOR="#333333">
		United States&nbsp;&nbsp;&nbsp;&nbsp;
		<script language="JavaScript"><!-- 
		document.write (displayDate()); 
		//--></script></FONT></TD>
	</TR>
</TABLE>
<!-- rev03.29.1999 -- DO NOT MODIFY! -- End datestamp table -->

<TABLE BORDER="0" CELLSPACING="0" CELLPADDING="0" WIDTH="760">
	<!-- rev03.29.1999 -- DO NOT MODIFY! -- Begin universal nav -->
	<TR>
		<TD WIDTH="174"><A href="/"><IMG alt=COMPAQ border=0 height=30 src="/images/compaq.gif" width=174></A></TD>
		<TD width="586" BGCOLOR="#000033" ALIGN="right"><IMG alt="STORE | PRODUCTS | SERVICES | SUPPORT | CONTACT US | SEARCH" border=0 height=30 ismap src ="/images/top_nav.gif" useMap="#nav" width=420></TD>
	</TR>
	<!-- rev03.29.1999 -- DO NOT MODIFY! -- End universal nav -->
</TABLE>
<!--End topnav universal include-->


<!--Begin masthead table-->
<TABLE BORDER="0" CELLSPACING="0" CELLPADDING="0" WIDTH="760">
	<TR>	
<TD VALIGN="top" ALIGN="right">

<!--Begin headline images-->
<table cellpadding="0" cellspacing="0" border="0">
<tr>
<td valign="top"><img border="0" src="/images/h_sw_patches.gif" alt="" width="510" height="72"></td>
<td><img border="0" src="/images/h_photo_softwarendrivers.gif" alt="gears" width="178" height="68"><br>
<img border="0" src="/images/accent.gif" width="178" height="9" alt=""></td>
</tr>
</table>
<!--End headline images-->

</TD>
	</TR>
</TABLE>
<!--End masthead table-->

<img src="/images/spacer.gif" width="1" height="15" alt="">

<!-- Begin body table -->
<TABLE BORDER="0" CELLSPACING="0" CELLPADDING="0" width="760">
	<TR>
		<!-- Begin left column -->
		<TD BGCOLOR="#999999" width="180" ALIGN="left" VALIGN="top">

<!--The include file embedded below contains an extensible set of left navigation items common to all support pages -->
<!-- Add your items below the include statement for extensibility-->
<!-- start local nav //-->
						
						<table cellSpacing="0" cellPadding="0" border="0" width="180" bgcolor="#999999" valign="top">
<!-- top blue row -->
				            <TR><TD BGCOLOR="#000033"><IMG SRC="/images/spacer.gif" WIDTH="1" HEIGHT="10" BORDER="0" alt=""></TD></TR>
							<tr><td bgcolor="#888888"><img src="/images/pix.gif" height="1" width="180" border="0" alt=""></td></tr>
<!-- end blue row -->
							<tr bgcolor="#999999">
								<td width="180" align="left" valign="top">
									<table cellPadding="0" cellSpacing="0" border="0" align="left" valign="top" width="180">
										<tr>
												<td bgcolor="#999999" width="5" align="left" valign="top"><img src="/images/pix.gif" width="5" height="1" border="0" alt=""></td>
												<td bgcolor="#999999" width="175" align="left" valign="top">
												<table width="175" align="left" cellPadding="0" cellSpacing="0" border="0">
													<tr>
														<td align="left" valign="top" width="10"><img src="/images/pix.gif" width="10" height="15" border="0" alt=""></td>
														<td align="left" valign="top" width="165"><img src="/images/pix.gif" width="1" height="10" border="0" alt=""></td>
													</tr>
										

													
													
<!-- banner-->
																								
													<tr>
														<TD colspan="2" VALIGN="TOP"><img src="/images/leftnav.gif" width=150 height=18 border=0 ALT="compaq support options" TITLE="compaq support options"></TD>
													</TR>
													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
<!-- banner -->										
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- first line local nav //-->							<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="on" href="http://www.compaq.com/support/">support home</a></td>
													</tr>
													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- second line local nav //-->						<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://www.compaq.com/support/files/">software &amp; drivers</a></font></td>
													</tr>
													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- third line local nav //-->							<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://www.compaq.com/support/ask/">ask Compaq</a></font></td>
													</tr>
													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- fourth line local nav //-->						<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://www.compaq.com/support/reference/">reference library</a></font></td>
													</tr>
													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- fifth line local nav //-->						    <td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://forum.compaq.com">support forum</a></font></td>
													</tr>
													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- sixth line local nav //-->							<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://web14.compaq.com/falco/">frequently asked questions</a></font></td>
													</tr>
												    <tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- seventh line local nav //-->						<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://www.compaq.com/support/tools/">support tools</a></font></TD>
													</tr>
													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- eighth line local nav //-->						<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://www.compaq.com/support/warranty_upgrades/">warranty information</a></font></td>
													</tr>
													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- ninth line local nav //-->							<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://compaq.infonow.net/bin/findNow?CLIENT_ID=COMPAQ_BUS_USA&MARKET=SERVICE">service centers</a></font></td>
													</tr>
													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- tenth line local nav //-->							<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://www.compaq.com/support/contact_compaq/">contact support</a></font></td>
													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- eleventh line local nav //-->						<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://www.compaq.com/support/default.asp">product resources</a></font></td>
													</tr>
												    <tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
												    <tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- twelfth line local nav //-->						<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://www.compaq.com/support/parts/">parts for your system</a></font></TD>
													</tr>
<!-- thirteenth line local nav //-->
<!--
												    <tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
                               					        <td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="http://www.compaq.com/csa/">development support</a></font></td>
													</tr>
-->
												    <tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
<!-- fourteenth line local nav //-->					<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="javascript: OpenNewWin('http://www3itg.compaq.com/support/feedback/givefeedback.asp?page_referer=<%= Request.ServerVariables(url)%>')">give us feedback</a></font></td>
													</tr>



<!-- begin country-specific links 
Use these lines to structure your own links //-->
	
<!--
												<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
													<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="">Country link #1</a></font></td>
													</tr>


												<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr>
							                            <TD VALIGN="TOP" WIDTH="4"><IMG SRC="/images/arrow_blue.gif" WIDTH="4" HEIGHT="6" BORDER="0" VSPACE="3"></TD>
													<td align="left" valign="top"><font size="1" face="verdana,Arial,Helvetica"><a class="linkage" href="">Country link #1</a></font></td>
													</tr>




-->
<!-- end country-specific links //-->	
<!-- spacer rows -->

													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>
													<tr><td><img src="/images/pix.gif" width="1" height="10" border="0"></td><td></td></tr>




				<TR>
					<TD COLSPAN="2" ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="2"><IMG SRC="/images/associated_links.gif" ALT="associated links"></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://www.support.compaq.com/patches/whats-new.shtml">what's new</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://www.support.compaq.com/patches/contract.shtml">contract access</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://www.support.compaq.com/pub-ftp-tree">browse patch tree</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://www.support.compaq.com/patch-search">search patches</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://www.support.compaq.com/patches/mailing-list.shtml">join mailing list</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://www.support.compaq.com/feedback.shtml">feedback</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="15"></TD></TR>
				<TR>
					<TD COLSPAN="2" ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="2"><IMG SRC="/images/patches_by_topic.gif" ALT="patches by topic"></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://ftp.support.compaq.com/patches/.new/dos.shtml">DOS</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://ftp.support.compaq.com/patches/.new/openvms.shtml">OpenVMS</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://ftp.support.compaq.com/patches/.new/security.shtml">Security</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://ftp.support.compaq.com/patches/.new/unix.shtml">Tru64 Unix</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://ftp.support.compaq.com/patches/.new/ultrix.shtml">Ultrix 32</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://ftp.support.compaq.com/patches/.new/windows.shtml">Windows</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://ftp.support.compaq.com/patches/.new/WindowsNT.shtml">Windows NT</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="15"></TD></TR>
				<TR>
					<TD COLSPAN="2" ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="2"><IMG SRC="/images/connection_tools.gif" ALT="connection tools"></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://www1.support.compaq.com/cgi-bin/lookup-them.cgi">nameserver lookup</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://www1.support.compaq.com/cgi-bin/trace-them.cgi">traceroute</A></FONT></TD>
				</TR>
				<TR><TD COLSPAN="2" BGCOLOR="#999999"><IMG SRC="/images/dot.gif" ALT="." WIDTH="1" HEIGHT="5"></TD></TR>
				<TR>
					<TD VALIGN="TOP" BGCOLOR="#999999"><IMG SRC="/images/arrow.gif" ALT="}" WIDTH="16" HEIGHT="10"></TD>
					<TD ALIGN="LEFT" VALIGN="MIDDLE" BGCOLOR="#999999"><FONT FACE="arial, helvetica" SIZE="1"><A HREF="http://www1.support.compaq.com/cgi-bin/ping-them.cgi">ping</A></FONT></TD>
				</TR>
						</TABLE></TD></TR>
						</TABLE></TD></TR>
						</TABLE>


<!-- end local nav //-->
<!--The include file below contains a left navigation column common to all support pages-->
		
		</td>
		<!-- End left column -->

		<!-- Begin spacer column -->
		<td valign="top" width="10">
			<img src="/images/spacer.gif" width="10" height="1" border="0" alt="">
		</td>
		<!-- End spacer column -->
		
<!--Begin main body content area-->
		<!-- Begin content column -->
		<td valign="top" width="570">

        <div align="left">
        <table border="0" cellpadding="0" cellspacing="0" width="100%">
        <tr>
        <td valign="top">

<!-- INSERT YOUR CONTENT BELOW THIS POINT-->
<pre>
<center><b><font color=black>
OpenVMS ALPSYSB03_062 Alpha V6.2 SYSTEM ECO Summary
</font></b></center><p>
TITLE: OpenVMS ALPSYSB03_062 Alpha V6.2 SYSTEM ECO Summary
 
NOTE:  An OpenVMS saveset or PCSI installation file is stored
       on the Internet in a self-expanding compressed file.
       The name of the compressed file will be kit_name-dcx_vaxexe
       for OpenVMS VAX or kit_name-dcx_axpexe for OpenVMS Alpha.
 
       Once the file is copied to your system, it can be expanded
       by typing RUN compressed_file.  The resultant file will
       be the OpenVMS saveset or PCSI installation file which
       can be used to install the ECO.
 

Copyright (c) Compaq Computer Corporation 1998.  All rights reserved.


Modification Date:  25-NOV-1998 
Modification Type:  Updated ECO kit - Supersedes ALPSYSB02_062


OP/SYS:     OpenVMS Alpha

COMPONENTs: SECURITY.EXE 
            SYSDEVICE.EXE
            VMS$IEEE_HANDLER.EXE 

SOURCE:     Compaq Computer Corporation

ECO INFORMATION:

     ECO Kit Name:  ALPSYSB03_062
     ECO Kits Superseded by This ECO Kit:   ALPSYSB02_062
                                            ALPSYSB01_062
                                            ALPSYS15_062
                                            ALPSYS13_062
                                            ALPSYS08_062

     ECO Kit Approximate Size:  936 Blocks
     Kit Applies To:  OpenVMS Alpha V6.2 through V6.2-1H3
     System/Cluster Reboot Necessary:  Yes
     Rolling Re-boot Supported:  Yes
     Installation Rating:   INSTALL_1
                            1 - To be installed on all systems running
                                the listed versions of OpenVMS.

     Kit Dependencies:

       The following remedial kit(s) must be installed BEFORE
       installation of this kit:

         None

       In order to receive all the corrections listed in this
       kit, the following remedial kits should also be installed:

         None


ECO KIT SUMMARY:

An ECO kit exists for SYSTEM Components on OpenVMS Alpha V6.2
through V6.2-1H3. This kit addresses the following problems: 

Problems Addressed in ALPSYSB03_062:

  o  Three problems are related to the IEEE handler on OpenVMS:

     1.  Adding two floating point values, which  should  result  in    
         0.0 in some cases (if one of the two operands is negative),    
         gives a -0.0 result instead of 0.0.                            
                                                                    
     2.  Adding/subtracting a zero to a denormal value  yields  zero    
         instead of the denormal value.                                 
                                                                    
     3.  A  negative  double  float  converted  to  a  float  yields    
         +infinity instead of -infinity.                                


Problems Addressed in ALPSYSB02_062:

  o  Installation of the ALPSYSB01_062 remedial kit on systems  with
     a  SYSTEM_SYNCHRONIZATION_PRF.EXE  image  could  result  in the    
     installation failing because  of  regression  issues  with  the    
     image   on   the  system  vs.   the  image  in  the  kit.   The    
     SYSTEM_SYNCHRONIZATION_PRF.EXE image has not shipped as part of    
     VMS and should not appear as part of the consolidated SYS kits.    
     This image as well as other images  that  have  not  previously    
     shipped  in  remedial  kits  have been removed from the ALPSYSB    
     remedial kit.                                                      
                                                                    
     There are no new problem corrections in this kit.  If you  have    
     successfully  installed  the ALPSYSB01_062 remedial kit, you do    
     not need to install the ALPSYSB02_062 kit.                         


Problems Addressed in ALPSYSB01_062:

  o  The AUDIT server runs into an access violation in  kernel  mode
     when it encounters an unknown security class.


Problems Addressed in ALPSYS15_062:

  o  A SSRVEXCEPT crash occurred early in the boot  process  when  a
     new  'fixed'  image  was  used.  The Signal Array had an ACCVIO
     with   the   message   code   in    the    offending    PC    =
     EXE$WRTMAILBOX+00C1C and in the operand = EXE$DELMBX+006E4.


Problems Addressed in ALPSYS13_062:

  o  On OpenVMS V6.2, operations involving quiet  NaN  values  cause
     the  IEEE status register to get set inappropriately.  A second
     problem was that converting a NaN float or double  value  to  a
     long integer causes an integer overflow exception.

 
Problems Addressed in ALPSYS08_062:

  o  A DOUBLDEALO BUGCHECK during process rundown, caused by  double
     deallocation of a memory block.

     There is a small window of opportunity between the time the ORB
     is  deallocate  and  the time its address is cleared in the UNC
     that the image could be interrupted and a rundown thread  could
     pick up the ORB address and try to deallocate it again.


Problems Addressed in ALPSYS04_062:

  o  The system hangs with a process  in  RWPAG  while  auditing  an
     event.


Problems Addressed in ALPSYS02_062:

  o  SYS$ENQ System Service call/program hangs due to the event flag
         not being set.

  o  Due to an image build problem, the LOCKING.EXE  image  included
     in  the  ALPSYS01_062  kit  did  not contain the problem fix it
     should have.


Problems Addressed in ALPSYS01_062:

  o  Under certain conditions, a fork lock used by the  virtual  I/O
     cache may be created with an incorrect length.  This results in
     unsynchronized data access which can cause corruption.


INSTALLATION NOTES:

The images in this kit will not take effect  until  the  system  is
rebooted.

If you have other nodes in your VMS  cluster,  they  must  also  be
rebooted  in  order  to make use of the new images.  If it is not
possible or convenient to reboot the entire cluster at this time, a
rolling re-boot may be performed.  
</pre>
<hr><br>
<font color=black size=+1>This patch can be found at any of these sites:</font><p>
<a name=colorado>
<a href=http://ftp1.support.compaq.com/patches/public/vms/axp/v6.2/alpsysb03_062.README>Colorado Site</a><br>
<a name=georgia>
<a href=http://ftp11.support.compaq.com/patches/public/vms/axp/v6.2/alpsysb03_062.README>Georgia Site</a><br>
<a name=europe>
<hr><br>
<font color=black size=+1>Files on this server are as follows:</font><p>
<pre>
<a href=/patches/public/vms/axp/v6.2-1h3/alpsysb03_062.README>alpsysb03_062.README</a>
<a href=/patches/public/vms/axp/v6.2-1h3/alpsysb03_062.CHKSUM>alpsysb03_062.CHKSUM</a>
<a href=/patches/public/vms/axp/v6.2-1h3/alpsysb03_062.CVRLET_TXT>alpsysb03_062.CVRLET_TXT</a>
<a href=/patches/public/vms/axp/v6.2-1h3/alpsysb03_062.a-dcx_axpexe>alpsysb03_062.a-dcx_axpexe</a>
</pre>
<!-- INSERT YOUR CONTENT ABOVE THIS POINT-->

        </td>
        </tr>
		<tr><td><br></td></tr>
        </table>
        </div>
		
		</td>
		<!-- End content column -->
<!--End main body content area-->

	</TR>
</TABLE>
<!-- End body table -->

<!--The include file below contains footer information that is common to all support pages-->
<!-- begin footer universal include -->
<TABLE BORDER="0" CELLPADDING="0" CELLSPACING="0" WIDTH="388">
	<TR>	
		<TD BGCOLOR="#000033"><IMG align=bottom  border=0 height=30 src="/images/spacer.gif" width=388></TD>
	</TR>
</TABLE>
<FONT FACE="verdana, arial, helvetica" SIZE="1"><A href="http://www.compaq.com/copyright.html">privacy and legal statement</A></FONT>
<!-- rev03.29.1999 -- DO NOT MODIFY! -- End universal footer -->
<BR CLEAR="all">
<IMG border=0 height=20 src="/images/spacer.gif" width=1>
<!-- end footer universal include -->





</BODY>
</HTML>
