TITLE: PNW & Microsoft Office Suite DOCUMENT ID: TID800174 DOCUMENT REVISION: 2 DATE: 23JUN95 ALERT STATUS: Yellow README FOR: NA NOVELL PRODUCT and VERSION: PERSONAL NETWARE V1.0 ABSTRACT: NA --------------------------------------------------------------------- DISCLAIMER: THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEAN TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. --------------------------------------------------------------------- SYMPTOM: Unable to install Microsoft Office (Excel, Word, Mail, Powerpoint, Access) as an Administrative installation to run across a Personal NetWare (PNW) network. When doing an administrative network installation of Microsoft Office onto a Personal NetWare server, the installation fails at the very end with the following message: "Cannot change properties of the file named: X:\MSOFFICE\SETUP.INI. It is in use by another application." Retry, Cancel CAUSE: The SETUP.INI file is a read-only file stored on the installation diskettes. During installation it is copied to the server's hard drive as a read-only file. Microsoft Office opens and closes this file multiple times in the installation process. In all cases except for the very end of install, this file is opened as (Deny Write, Read). At the very end however, the file is opened with desired access of (Deny Write, Deny Read, Write). These access rights are being expressed as NCP equivalents to the DOS call being made. At this point, the Personal NetWare server is returning a reply of a (Lock Fail). SOLUTION: Install the administration copy to a substituted drive letter on the SERVER without the network loaded. When asked for a server name enter the following: \\SERVER_NAME\VOLUME_NAME \ Installation Example: Novell recommends creating a shared directory called MS_OFFICE with an actual directory path of C:\MSOFFICE, and give the shared directory the preferred drive letter O:. This example assumes: - Microsoft Office Excel 5.0 is going to be installed as a shared application. - The PNW server where Excel is to be installed is called SERVER_PC. - All users are to run Excel off of the O: drive letter. SET UP THE NETWORK A. Login as Supervisor. B. Launch NET ADMIN. C. Click on VIEW, SHARED DIRECTORIES. D. Press the INSERT key. E. Give the new shared directory the name of MS_OFFICE. F. Highlight the server, SERVER_PC, then click on OK. G. Enter the actual directory path, C:\MSOFFICE. H. Click on BROWSE PATH, double click on [-C-], click on Create, and enter MSOFFICE. I. Click on SUGGESTED DRIVE and select drive letter O:. J. Click on OK (leave Default Access Rights to ALL). The list of network directories should update with the name of MS_OFFICE on server SERVER_PC and path of C:\MSOFFICE. Exit the NET ADMIN utility. REBOOT THE SERVER MACHINE WITHOUT LOADING THE NETWORK (Either add REM to the beginning of the CALL C:\NWCLIENT\STARTNET.BAT line in the Autoexec.BAT file and reboot or press during boot and load all but Startnet.BAT) INSTALL EXCEL: A. At the DOS prompt, issue the SUBST command to substitute drive letter O: for C:\MSOFFICE, i.e., SUBST O: C:\OFFICE B. Launch Windows. C. At the Program Manager, click on FILE, RUN, and enter A:\SETUP /A (the /A is for the administrative or network installation). D. When asked for the install directory path, change it to O:\EXCEL. E. The directory path for the MSAPPS directory should default to: O:\MSAPPS, accept this and continue. F. When asked for the network server name enter, \\SERVER_PC\MS_OFFICE G. A message will appear stating that setup could not connect to the network path, click on CONTINUE. H. Choose where the shared files are to be stored as prompted. I. Setup will then install the administrative files to the hard drive. J. After the installation is completed, exit Windows. REBOOT THE SERVER MACHINE AND LOAD THE NETWORK SETTING UP THE WORK STATIONS: A. Map the MS_OFFICE network directory (created above), i.e, NET MAP MS_OFFICE (do not give it a drive letter). B. Launch Windows. C. At the Program Manager, click on File, Run, and Browse. Select drive letter O:, and double click on EXCEL. D. Double click on SETUP.EXE and click on OK. --------------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. ---------------------------------------------------------------------