TITLE:              NETc-1.0-7D01: Write File, PNW Printing
DOCUMENT ID:        TID800161
DOCUMENT REVISION:  1
DATE:               04Jul95
ALERT STATUS:       Yellow
README FOR:         NA

NOVELL PRODUCT and VERSION:
Personal NetWare v1.0

ABSTRACT:
NA

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SYMPTOMS:

When sending a print job to a Personal NetWare (PNW) network printer,
the following message is returned:

     NETc-1.0-7D01: Write File -- Invalid DOS Function.
     File (filename) could not be printed to (printer name).

Different messages may be returned depending on the application from
which the user is trying to print.  WordPerfect for Windows returns
"Error Initializing Output Device".  Windows Write returns "Cannot
Print...".  Other applications appear to send the print job with no
error message returned.  However, the print job never makes it to the
network printer queue.

CAUSES:

There are 2 possible causes:

1.  The network printer queue is full.
2.  The user does not have rights to use this network printer.

SOLUTIONS:

There are 2 possible solutions:

1.  Remove print jobs from the printer queue.  To do this:
  
     1a.  Login to the network as user SUPERVISOR.
     1b.  Launch the NET utility.
     1c.  Go into Printing, Select Print Queue, highlight the printer
          and press <enter>.
     1d.  You should see 100+ print jobs in the queue. If the Status
          of the jobs is HOLDING, then either take the jobs off of
          hold by highlight the job and pressing <enter>, then remove
          the check from Job hold, indefinite, or delete the job by
          highlighting the job and pressing <delete>.
          
     In the case where the print jobs are on hold, and if the Size of
     the print jobs is 0, then the NET CAPTURE wait time needs to be
     increased, i.e:

          NET CAPTURE LPT1 (printer name) W=60

     The above capture statement will set the wait time to 60
     seconds. The default wait if capturing from DOS is 10 seconds.

     If the Status of the jobs is READY, then the jobs are waiting to
     be printed.  In this case, if the printer is in the process of
     printing, then wait for the jobs to be printed.  If the printer
     is not printing, then check the printer for paper or other error
     states.

2.  If the user does not have access rights to use this network
printer, then the issue needs to be referred to the network
administrator.  If the network administrator feels the user should
have access to the network printer then the network administrator
should:
  
     2a.  Login as SUPERVISOR.
     2b.  Launch NET ADMIN.
     2c.  Go into View, Shared Printers, and open the properties for
          the printer.
     2d.  Go into User Rights and Add the user to the Users With
          Explicit Rights list.

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