TITLE: Top Support Issues for NetWare Lite v1.1 DOCUMENT ID: TID1200385 DOCUMENT REVISION: 3 DATE: 21MAR95 ALERT STATUS: Yellow README FOR: NA NOVELL PRODUCT and VERSION: NETWARE LITE V1.1 ABSTRACT: NA --------------------------------------------------------------------- DISCLAIMER: THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEAN TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. --------------------------------------------------------------------- ISSUE TOP SUPPORT ISSUES SHARE.EXE: STATUS REPORT 5 When loading SERVER.EXE, you may get "Status Report 5," which means that SHARE.EXE has not been loaded. SHARE.EXE is a program that comes with DOS 3.1 or above. SHARE is the mechanism that allows files to be accessed simultaneously from multiple clients. If you get Status Report 5, you either do not have SHARE.EXE in your PATH, or you do not load it anywhere before SERVER.EXE is loaded. Add the appropriate directory to your PATH (where SHARE.EXE is located), or copy SHARE.EXE to the directory where NetWare Lite is installed. Although, loading SHARE is not required for the server to run, it is strongly recommended. SHARE should be loaded before SERVER. SHARE should be tuned for proper performance. You may need to increase the values for locks (/L) and files (/F) if you run database applications or if you have more than four users accessing the server. See your DOS documentation for more information on configuring SHARE. You do not need to load SHARE before loading CLIENT. See SHARE fax documentation for more information. SETTING LASTDRIVE LASTDRIVE is a DOS command which is executed at boot time from the CONFIG.SYS file. The NetWare Lite NET utility uses LASTDRIVE to identify valid drives and to provide compatibility with other NetWare products. The installation programs default value of LASTDRIVE=M: should work for most situations. If you wish to use a value other than M:, be aware that LASTDRIVE should be set to G: or greater for NET to run. LASTDRIVE is set by including a command such as "LASTDRIVE=G:" in CONFIG.SYS. If you attempt to run NET with LASTDRIVE set lower than G: or not set, you will have to increase the value of LASTDRIVE and reboot before any NET command can be executed. THE IPXODI DRIVER The IPX shipped with NetWare Lite (IPXODI) is not new and is not special to NetWare Lite. Novell has made a general decision to convert from "linked" IPX to IPXODI. IPXODI is shipped with the LAN WorkPlace for DOS product and with DOS/Windows shell kit. IPXODI is functionally identical to the linked version of IPX; although, the Link Support Layer (LSL) offers multiple-protocol and Multiple Link Interface Drivers (MLID) capabilities. NetWare Lite can be run on top of either (but not both) linked IPX or IPXODI. STARTNET.BAT, which is created as part of the NetWare Lite installation, should be modified to NOT load LSL (the ODI driver), and IPXODI if linked IPX is already being loaded elsewhere (like in your AUTOEXEC.BAT). Get document 1200400 from Novell's FaxBack Service or TID1200400 from the NSE Pro or Compuserve for more information. WINDOWS Documents 1002903 and 1200406 from Novell's FaxBack Service or TID1002903 and TID1200406 from the NSE Pro or Compuserve contain information and hints on the configuration of both NetWare Lite and Windows 3.1 to gain better performance. All users running both Windows and NetWare Lite should download these documents. NETWORK APPLICATIONS Installing applications on NetWare Lite may be different than installing applications on NetWare. NetWare, as you know, is a very popular LAN. Many applications have NetWare specific installation options. These installation options DO NOT apply to NetWare Lite networks. NetWare Lite is a DOS peer-to-peer network. If the application being installed has network specific installations, then "Other networks.." or "DOS peer-to-peer network" or similar options, should be selected. DO NOT select NetWare or Novell installation options. See Appendix B in the documentation for more details about using NetWare Lite with NetWare. Document 1200421 from Novell's FaxBack Service or TID1200421 from the NSE Pro or Compuserve also contains information on the use of NetWare Lite and NetWare. CONNECTIONS Many of the problems that NetWare Lite technical support deals with are related to network connections. Connection problems become the culprits that cause many other seemingly unsolvable problems. Most of these connections problems are caused by things such as bad or improperly configured hardware, drivers, or memory managers. Document 1200451 on Novell's FaxBack Service or TID1200451 on the NSE Pro or Compuserve explains how to troubleshoot and overcome "connection" problems. INSTALLING "OTHER" NETWORK INTERFACE CARD DRIVERS When loading NetWare Lite you are prompted to select a network interface card driver. Unfortunately, the installation program fails to complete properly if "other" is selected. If you need to use a card driver not supplied on the original installation diskettes, you can avoid this problem by making a backup copy of the original diskettes and copying the card driver to this backup. Use the new diskette to install NetWare Lite. Note: If you make a separate backup of the "driver" diskette you must copy your card driver to the "driver" backup. See document 1200473 on Novell's FaxBack Service or TID1200473 in the NSE Pro or on Compuserve for a step-by-step procedure on how to install "other" network interface cards. NETWORK SETUP Document 1200387 on Novell's FaxBack Service or TID1200387 in the NSE Pro or on Compuserve contains user tips on how to configure the network. The document explains mappings, captures, network resources and has an example of a network configuration. PATCHES Novell has released several patches that should be applied by NetWare Lite users who have problems that they are unable to solve. Please see document 13869 on Novell's FaxBack Service or TID013869 in the NSE Pro or on Compuserve for more information on how to get and apply the latest patches for NetWare Lite v1.1. UPDATES Some files are in need of upgrading in NetWare Lite v1.1. Download document 13869 from Novell's FaxBack Service or TID013869 from the NSE Pro or Compuserve for details on acquiring and installing the upgrades. RESOLVING I/O AND IRQ CONFLICTS Document 1200452 on Novell's FaxBack Service or TID1200452 in the NSE Pro or on Compuserve gives a list of possible conflicts in hardware setup. Network Interface Cards (NICs) and other devices may have conflicting I/O addresses or interrupts. This list may clarify some of the problems. NETWARE LITE v1.1 AND WINDOWS 3.1 COMPATIBILITY Documents 1002903 and 1200406 on Novell's FaxBack Service or TID1002903 and TID1200406 in the NSE Pro or on Compuserve contain information concerning Windows 3.1 and particularly using it with NetWare Lite v1.1. These documents will take the reader through different install methods and options depending on the DOS version(s) being used. TROUBLE SHOOTING LOCKUP (HANGING) PROBLEMS Installing a Network system may be challenging, particularly if a lockup is encountered. Several different problems may be the cause of a lockup. Document 1200463 on Novell's FaxBack Service or TID1200463 in the NSE Pro or on Compuserve gives ideas to help diagnose such problems. It explains hardware or switch setting conflicts, memory conflicts, bad hardware, software conflicts or the need of configuration changes. DOS MEMORY MANAGERS AND NETWARE LITE V1.x For an overview to help create the best performing servers and clients and how to utilize memory, download document 1200382 from Novell's FaxBack Service or TID1200382 from the NSE Pro or Compuserve. This document includes information on how to load NetWare Lite files into upper memory. It also explains memory managers usage and different DOS commands for such. PRINTING Printing with NetWare Lite is fairly simple; however, their are some questions that may come up. If you have problems or questions, download document 1200404 from Novell's FaxBack Service or TID1200404 from the NSE Pro or Compuserve. For possible solutions to printing, download document 1200406 or TID1200406 from the same locations. --------------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. ---------------------------------------------------------------------