NOVELL TECHNICAL INFORMATION DOCUMENT TITLE: Abend in DBSRV6.NLM running ZFD2SP1 TID #: 2958771 README FOR: fzd2abnd.exe NOVELL PRODUCTS and VERSIONS: Database (Sybase ASA) - ZEN2WMWI ABSTRACT: Use this patch to resolve an Abend issue caused by installing ZFD2SP1. The STORER.JAR from ZFD2PT4 should be installed prior to using this patch. ----------------------------------------------------------------- DISCLAIMER THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES ALL REASONABLE EFFORTS TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. ----------------------------------------------------------------- INSTALLATION INSTRUCTIONS: 1. Down the sybase database by going to sybase screen and pressing Q for Quit and Y if it prompts for Yes / No 2. GOTO :\zenworks\database and rename the following Sybase files dbsrv6.nlm to dbsrv6.nlm.org dblib6.nlm to dblib6.nlm.org dblgen6.nlm to dblgen6.nlm.org 3. Copy the files attached into :\zenworks\database directory. 4. In the system console run mgmtdbs.ncf 5. If sybase is not starting the database...quit 6. Repeat step 4 7. This time sybase should start and should show 'press Q to quit' in the last line 8. Also observe at the time of sybase start the version information it should be 6.0.4.3716. Try starting the storer (load master.ncf) to see if the server abends in dbsrv6.nlm. ISSUE: 10061362 - Abend in DBSRV6.NLM running ZENworks for Desktops 2 Abend occurs after loading the STORER.JAR. Sometimes it will work for a period of time, but will abend while storing workstation scans. Self-Extracting File Name: fzd2abnd.exe Files Included Size Date Time ..\ FZD2ABND.TXT (This file) ..\DATABASE\ DBLGEN6.RES 136176 3-1-2001 3:41:14 pm DBLIB6.NLM 323419 3-1-2001 3:43:52 pm DBSRV6.NLM 2421826 3-1-2001 3:48:30 pm ----------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. -----------------------------------------------------------------