NOVELL TECHNICAL INFORMATION DOCUMENT

TITLE:  Troubleshooting High Utilization for NW 4
README FOR:  HIGHUTL1.EXE

NOVELL PRODUCTS and VERSIONS:
NetWare 4.1
NetWare 4.11
intraNetWare
intraNetWare for Small Business
NetWare for Small Business

ABSTRACT:

This file contains documentation and two server nlms designed for
troubleshooting high utilization issues for Novell NetWare 4.1x and Novell
NetWare Small Business product lines.

 This document walks through 59 distinct troubleshooting tips and some memory
definitions to help ease the burden of resolving high utilization issues for
NetWare customers.



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 DISCLAIMER
 THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO
 NOVELL.  NOVELL MAKES ALL REASONABLE EFFORTS TO VERIFY THIS
 INFORMATION.  HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT
 IS FOR YOUR INFORMATION ONLY.  NOVELL MAKES NO EXPLICIT OR IMPLIED
 CLAIMS TO THE VALIDITY OF THIS INFORMATION.
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ISSUE: 

INSTALLATION INSTRUCTIONS:

 To use the high utilization document, download the file to a separate
directory on your hard drive.  Execute the file highutl1.exe to extract the 3
files inside (highevy.exe, highutl1.txt, and wrkthd.exe).

 The file highevy.exe is a runtime executable of the Envoy version 7 viewer. 
It was designed to work with Windows 95 or better (i.e., Win98, and WinNT 4). 
Simply execute the file and Envoy will launch and automatically load the high
utilization document into its program window.  Controls should be obvious to
navigate the document, and printing is available if desired.

 The file wrkthd.exe is a self-extracting file that will create two directories
and one readme.txt file.  The directories each contain a separate server NLM. 
Consult the readme.txt file, or the high utilization document  (step #10) for
instructions on how to use the NLMs.

 The information contained within this document is summarized within TID
2916430.  This TID is only a summary; the bulk of the troubleshooting
information is in this file, not the TID.

Self-Extracting File Name: HIGHUTL1.EXE

Files Included     Size     Date      Time

..\
    HIGHUTL1.TXT     (This file)
     HIGHEVY.EXE         2579355         8-21-98      2:23:28 pm
    HIGHUTL1.TXT            3725         8-13-98      4:10:24 pm
      WRKTHD.EXE           21808         8-20-98      4:51:08 pm


Installation Instructions:

ISSUE:

 This file contains troubleshooting steps for resolving high utilization
problems with NetWare 4.1x servers.  There are three files included within the
contents of highutl1.exe:

 1.  Highevy.exe

 This file is a runtime executable of the Envoy viewer.  It contains the high
utilization document within it.  It is 22 pages long and can be printed from
any Windows 95/98 or Windows NT 4 workstation.

 2.  Highutl1.txt

 This text file contains the same information as the abstract, issue, and
installation instruction sections.

 3.  Wrkthd.exe

 This self-extracting file contains two NLMs and instructions on how to enable
the pre-allocation of file service processes on NetWare 4.10 and NetWare 4.11
file servers.  Both are contained within directories separate for each server. 
These files are referenced within the high utilization document in step #10. 
For further information or complete instructions on how, where, and why to use
these files, consult the high utilization document.


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