To send an instant message

  1. Double-click a contact, then follow Step 3.

    or

    If you want to send a message to someone who is not in your Contact List, click Send a Message, then follow Step 2.

  2. Click Find User, select Use This UserID, type the userID of the person, then click Finish.

    or

    Click Find User, select Search for User, type all or part of the name you are looking for, then click Next. Select the user you want from the Search Results list, click Add to My Contact List if desired, then click Finish.

    or

    Click Find User, click Advanced, click Begins With, Contains, or Equals from the drop-down list next to a field, type the information you are looking for in the field, then click Next. Select the user you want from the Search Results list, click Add to My Contact List if desired, then click Finish.

  1. Type your message.

  2. Click Send Message icon.