TITLE: Novell DOS 7 & Cyrix CPU's DOCUMENT ID: TID800179 DOCUMENT REVISION: 3 DATE: 11JAN95 ALERT STATUS: Yellow README FOR: NA NOVELL PRODUCT and VERSION: Novell DOS 7 ABSTRACT: NA --------------------------------------------------------------------- DISCLAIMER: THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEANS TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. --------------------------------------------------------------------- SYMPTOM: Using the Novell DOS 7 (ND7) EMM386.EXE memory manager on some computers with Cyrix CPU's may cause problems. The issue has not been isolated to particular machines though. A common error message is: "Gate A20 Already Enabled" when the EMM386 memory manager loads. Other machines may hang when the EMM386 memory manager loads. CAUSE: The cause of the problem has not been determined. SOLUTION: ND7 Engineering has evaluated a machine which has a Cyrix CPU and is exhibiting the problem. Engineering has found possible work arounds: 1. Set DPMI=ON on the EMM386.EXE line. 2. Go into the machines CMOS and disabling the Internal Cache. 3. Go into the machines CMOS and exclude the HMA, FFFF+64K (FFFF-10063). This option may not be available on some machines. No fix will be provided. As a result of Novell's decision to focus on network computing technologies, the company has announced that it will no longer enhance or modify the Novell DOS 7 and DR DOS retail products. Development for these products was discontinued in July 1994. (X) Verified by Novell DOS 7 Engineering --------------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. ---------------------------------------------------------------------