TITLE:              Fastback ERROR #20: Not Enough Memory
DOCUMENT ID:        TID800155
DOCUMENT REVISION:  1
DATE:               22Nov94
ALERT STATUS:       Yellow
README FOR:         NA

NOVELL PRODUCT and VERSION:
NOVELL DOS 7.0

ABSTRACT:
NA

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SYMPTOMS:

When starting the backup, after the system checks the directories,
and checks system and floppy devices, users is given: " ERROR #20: 
There is not enough memory for that operation.  Try removing memory
resident programs."

CAUSES:

Making more memory available did not help.  This was tracked down to
two factors, both of which have to be present for this error to
occur: (1) "Write Verify" is marked (on) in the Backup Options
section (2) there is a DOS environment variable called FBP_USER set.

SOLUTIONS:

Since Write Verify will only be on if you turn it on, you probably
don't want to have to turn it off.  Remove the DOS environment
variable FBP_USER.

Specifics:

You can remove the DOS environment variable by editing the
autoexec.bat and removing the line which sets it.  Or, you can type
the following at the command line just before starting Fastback
Express:

SET FBP_USER=

Then press enter.  This variable is used by Fastback Express to
determine who the user is.  If that user has a default backup
configuration saved, it loads it automatically.  Without the
variable, your user name becomes "DEFAULT" and the system will try to
load its own default configuration (in other words, it will load the
DEFAULT user's Default Setup).

You can set the DEFAULT user's Default Setup the same way you would
set a specific user's Default Setup (having entered the program
without a FBP_USER variable set, configure the backup in the manner
you prefer and then select "Save Default Setup" from the "File"
menu).  Note that there is a difference between saving a setup file
and saving your Default Setup.  At anytime you can still load any
other saved setup via the "load setup" option.

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