TITLE:              No Upper Memory on a Toshiba 3200 Laptop
DOCUMENT ID:        TID21479
DOCUMENT REVISION:  1
DATE:               13MAR95
ALERT STATUS:       Yellow
README FOR:         NA

NOVELL PRODUCT and VERSION:
Novell DOS 7

ABSTRACT:
NA

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SYMPTOM:

The machine is a 386 with 8 meg of RAM.  However, when EMS memory  is
enabled, no upper memory blocks are displayed.  When EMS is disabled,
only 64K of upper memory appears.

CAUSE:

For whatever reason, this machine, doesn't allocate upper memory with
EMS enabled unless forced to do so.  This machine is one of the
original production units.

TROUBLESHOOTING:

Tried using the switch /I=C800-DFFF to include upper memory.  Tried
using MS DOS and DR DOS' memory managers, but the results were almost
the same (MS didn't show any, and DR showed 68K instead of 64K
without EMS enabled).

SOLUTION:

Used the switch /U=C800-DFFF to force EMM386 to use that area of
upper memory.  After that 96K of upper memory was made available and
device drivers could take advantage of that without any
repercussions.

Keywords:  3200 umbs umb expanded extended nd7

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