TITLE: Unstacking FATAL ERROR Error Number 13 DOCUMENT ID: TID020835 DOCUMENT REVISION: 1 DATE: 28Apr94 ALERT STATUS: Yellow README FOR: NA NOVELL PRODUCT and VERSION: NOVELL DOS 7.0 ABSTRACT: NA --------------------------------------------------------------------- DISCLAIMER: THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEAN TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. --------------------------------------------------------------------- SYMPTOMS: When attempting to unstack a stacked drive, they received: FATAL ERROR (Press any key to exit) Error number 13: Chkdsk error found. Please run CHKDSK to correct the problem. CAUSES: Pending delete files. Novell DOS 7 DELPURGE found 4 files in the pending delete stage. TROUBLESHOOTING: Tried running CHKDSK /F, CHKDSK /WP, /S, DR DOS CHKDSK /F, MS DOS 6.2 CHKDSK /F, Novell DOS 7 DISKOPT, and Norton Disk Doctor version 8.0, but none of them reported any problems. SOLUTION: Deleted the pending delete files and then UNSTACK D: worked fine. Stacker DISKOPT was executed automatically (Stacker 3.1 for Windows and DOS on the top of the screen), followed by a warning that the drive would be unstacked and prompted for user verification before proceding. After the user verification the UNSTACKING took place and the machine was rebooted. --------------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. ---------------------------------------------------------------------