TITLE: ND7 Diskopt and Stacker 4.0 Compatibility DOCUMENT ID: TID020802 DOCUMENT REVISION: 1 DATE: 24APR94 ALERT STATUS: Yellow README FOR: NA NOVELL PRODUCT and VERSION: NOVELL DOS V7.0 ABSTRACT: NA --------------------------------------------------------------------- DISCLAIMER: THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEAN TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. --------------------------------------------------------------------- SYMPTOMS: Unable to run ND7 DISKOPT on an retail STACKER 4.0 drive. If an attempt is made to use the ND7 DISKOPT on a Stacker 4.0 drive the following error message is returned: "You have attempted to run a version 3.10 DISKOPT with a version 4.0 Stacker Device Driver. Please upgrade to at least a version 4.00 DISKOPT to be compatible with the Stacker Device Driver." SOLUTION: The error message is misleading. An upgraded DISKOPT or a version 4.00 DISKOPT is not available. SDEFRAG that ships with the retail version of STACKER v4.0 should be used instead of any version of DISKOPT. --------------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. ---------------------------------------------------------------------