TITLE: Amstrad 386 Hangs Loading Novell DOS 7 DOCUMENT ID: TID15327 DOCUMENT REVISION: 1 DATE: 14MAR94 ALERT STATUS: Yellow README FOR: NA NOVELL PRODUCT and VERSION: Novell DOS 7 ABSTRACT: NA --------------------------------------------------------------------- DISCLAIMER: THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEANS TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. --------------------------------------------------------------------- SYMPTOM: When loading Novell DOS 7 on an Amstrad 386SX machine, the machine hung. No error messages were displayed; the screen just flashed. TROUBLESHOOTING: Novell instructed to boot up and bypass the CONFIG.SYS commands by pressing . Then Novell instructed the user to disable the DEVICE=C:\EMM386.EXE line in the CONFIG.SYS file by inserting a REM statement at the beginning of the line. When the user rebooted the machine, Novell DOS 7 loaded just fine. SOLUTION: Use the HIMEM.SYS command with Novell DOS 7. Key Words: NWDOS nd7 7.0 7.00 --------------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. ---------------------------------------------------------------------