TITLE:              EMM386 errors with Norton's NCACHE2
DOCUMENT ID:        TID1003394
DOCUMENT REVISION:  1
DATE:               22MAY95
ALERT STATUS:       Yellow
README FOR:         NA

NOVELL PRODUCT and VERSION:
Novell DOS 7

ABSTRACT:
NA

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SYMPTOM:

Loading SHARE, KEYB or MEM after Symantec's (Norton) NCACHE2 would
result in an EMM386 protection error. Norton's Speed Cache behaves
the same.

CAUSE:

A conflict between NCACHE2 and Novell DOS 7's implementation and use
of the HMA.

SOLUTION:

Apply the Novell DOS 7.0 update files for SHARE.EXE, KEYB.COM and
MEM.EXE dated 5/08/95 or later located in D70Uxx.EXE.  

SHARE.EXE, KEYB.COM and MEM.EXE dated 5/08/95 fixes SPR #76641.

This is only a partial fix.  If NCACHE2 is unloaded from memory, a
MEM will still result in a EMM386 protection error.  This issue will
not be addressed.  According to engineering there is no reasonable
way around this due to Novell DOS 7.0s implimentation and use of the
HMA.

NOTE:  The option to load NCACHE2.EXE /USEHMA=OFF will cause NCACHE2
not to use the HMA.

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