TITLE: Applications lock at title screen on IBM PS/2 DOCUMENT ID: TID1000834 DOCUMENT REVISION: 1 DATE: 19JAN95 ALERT STATUS: Yellow README FOR: NA NOVELL PRODUCT and VERSION: Novell DOS 7 ABSTRACT: NA --------------------------------------------------------------------- DISCLAIMER: THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEANS TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. --------------------------------------------------------------------- SYMPTOM: Several applications lock at their title screens on an IBM PS/2 model 70 (386, 1988 BIOS) if EMM386.EXE is loaded. Applications known to exhibit this behavior include WordPerfect 6.0 & 6.0b, Geoworks Ensemble (several versions), and America Online for DOS. TROUBLESHOOTING: This occurs regardless of the specific EMM386 configuration, and no other TSRs or device drivers are involved. Some of these applications also had this problem on PS/2 model 80 machines. None of the problems existed on other machines tested, which included Compaqs and generic clones. SOLUTION: The problem has been reported to engineering (SPR# 998005). The applications in question will work with HIMEM.SYS loaded. Users may also wish to try a 3rd party memory manager. No fix will be provided. As a result of Novell's decision to focus on network computing technologies, the company has announced that it will no longer enhance or modify the Novell DOS 7 and DR DOS retail products. Development for these products was discontinued in July 1994. KEYWORD: ND7 --------------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. ---------------------------------------------------------------------