NOVELL TECHNICAL INFORMATION DOCUMENT DOCUMENT PROCESSING INFO: THIS DOCUMENT REPLACES FYI-M-1605 TITLE: QUARTERDECK'S DESQVIEW DOCUMENT ID: TID800053 DOCUMENT REVISION: A DATE: 17AUG94 AUTHOR: CEREKSON;DPARTRID ALERT STATUS: Yellow DISTRIBUTION: Public INFORMATION TYPE: Symptom Solution README FOR: NA NOVELL PRODUCT CLASS: Desktop Products NOVELL PRODUCT and VERSION: DR DOS 6.0 CATEGORY: Installation ABSTRACT: N/A ----------------------------------------------------------------- DISCLAIMER THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEANS TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. ----------------------------------------------------------------- SYMPTOM Problems configuring DESQVIEW for use under DR DOS 6. CAUSE DesqView is a multi-tasking DOS based program that accomplishes its multi-tasking by bank-switching applications in and out of conventional memory. It can also use XMS UMB's (Upper memory blocks) and the HMA (High Memory Area) for storing its own program code and data. Many of these features are similar to those offered by DR DOS 6.0. This could make it difficult to determine which memory manager and other utilities should be used for DesqView. SOLUTION For maximum performance of DesqView under DR DOS 6.0, use QEMM386.SYS instead of EMM386.SYS and make sure that nothing from DR DOS is taking control of the A20 line (in other words, using the HMA.) QEMM386.SYS should be used instead of EMM386.SYS, because the LIM driver which is a part of QEMM386.SYS has been enhanced for DesqView multi-tasking in conventional memory. HIDOS.SYS can be used along with QEMM386.SYS to relocate the operating system but should be avoided when using DesqView. Setting HIDOS=OFF will not keep DR DOS completely out of the HMA. To keep DRDOS 6.0 out of the HMA for DesqView: 1) Make sure that the /MH option is not used on any of the DR DOS 6.0 commands that support it such as SHARE. The SHELL command should have the switch /MU added to prevent its relocation to the HMA. 2) Make sure that the HIBUFFERS command is not used in the CONFIG.SYS file. This command will use the HMA even if the Kernel does not. 3) Make sure that the /BDOS option reads: /BDOS=AUTO if you use EMM386.SYS. Remember that EMM386.SYS is not recommended for DesqView. (NOTE: If you are unsure if the HMA is being allocated to DR DOS 6.0 instead of DesqView, use MEM /F before starting DesqView. This command will display an empty box if DR DOS 6.0 is not using the HMA.) Here is an example CONFIG.SYS that will work properly with DesqView: SHELL=C:\DRDOS\COMMAND.COM C:\DRDOS6 /P /MU /E:512 BREAK=ON BUFFERS=5 FILES=30 LASTDRIVE=M HISTORY=ON, 256, ON, OFF, OFF DEVICE=C:\QEMM60\QEMM386.SYS R:2 NOVIDEOFILL RAM ROM ST: FXST=F000 DEVICE=C:\QEMM60\LOADHI.SYS /R:3 C:\DRDOS\PCKWIN.SYS DEVICE=C:\QEMM60\LOADHI.SYS /R:1 C:\MOUSE\MOUSE.SYS DEVICE=C:\SSTORDRV.SYS DEVICE=C:\DEVSWAP.COM HIDOS=ON ----------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. -----------------------------------------------------------------