DOCUMENT:Q95092 19-NOV-1999 [msdos] TITLE :EMM386 Err Msg: Unable to Create Page Frame PRODUCT :Microsoft Disk Operating System PROD/VER:MS-DOS:4.0,4.01,4.01a,4.0a,5.0,5.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft MS-DOS operating system versions 4.0, 4.0a, 4.01, 4.01a, 5.0, 5.0a ------------------------------------------------------------------------------- SYMPTOMS ======== If EMM386 is unable to find 64 kilobytes (K) of contiguous memory in the upper memory area, it cannot create an expanded memory page frame and displays the following error message: Unable to create page frame WORKAROUND ========== If do not want expanded memory for your system, you can substitute the NOEMS switch for the RAM switch in your EMM386 DEVICE command in CONFIG.SYS. However, if you do want expanded memory, you can try establishing a page frame in a portion of the upper memory area not normally used by EMM386. You can try putting the page frame in the E000 memory block by following these steps: Note: Do not try the following procedure if you have an IBM model PS/2 computer. 1. To create a startup floppy disk, insert a floppy disk in drive A and type the following: " sys c: a: copy c:\config.sys a: copy c:\autoexec.bat a: " (without the quotation marks) NOTE: If you are using MS-DOS 4.x you must also copy COMMAND.COM to drive a. For example, type "copy c:\command.com a:" (without the quotation marks) at the MS-DOS command prompt and then press ENTER. 2. Edit your CONFIG.SYS file and modify the EMM386 DEVICE command to look like this: device=c:\dos\emm386 m9 ram 3. Remove the floppy disk from drive A and restart your computer. Your computer should restart normally, and you should no longer receive the page frame error message. If you have problems starting your computer, insert the startup floppy in drive A, restart your computer and copy the CONFIG.SYS file from drive A to drive C. Additional query words: err msg 4.00 4.00a 5.00 5.00a 4.0 4.0a 4.01 4.01a ====================================================================== Keywords : Technology : kbMSDOSSearch kbMSDOS400 kbMSDOS500 kbMSDOS401 kbMSDOS500a Version : MS-DOS:4.0,4.01,4.01a,4.0a,5.0,5.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.