DOCUMENT:Q320547  08-MAY-2002  [sna]
TITLE   :HIS2000: Data Queue Control Hangs When Connection Is Lost
PRODUCT :Microsoft SNA Server
PROD/VER::
OPER/SYS:
KEYWORDS:kbhis2000 kbhis2000bugkbbuglist kbfixlist

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The information in this article applies to:

 - Microsoft Host Integration Server 2000 
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SYMPTOMS
========

If the link to an AS/400 system is lost, or some other type of networking
failure occurs, a program that uses the Microsoft Data Queue ActiveX Control may
stop responding (hang).

CAUSE
=====

If any errors occur while you are receiving a reply, the request-completion
event is not signaled.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Microsoft Host Integration Server 2000 service pack that contains
this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English-language version of this fix should have the following file
attributes or later.

   
   +--------------------------------+
   | File name   | Date     | Time  | 
   +--------------------------------+
   | MSEIGDQ.dll | 03/29/02 | 13:51 | 
   +--------------------------------+

NOTE: Because of file dependencies, the most recent fix that contains the above
files may also contain additional files.



STATUS
======

Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.

Additional query words:

======================================================================
Keywords          : kbhis2000 kbhis2000bug kbbuglist kbfixlist
Technology        : kbAudDeveloper kbHostIntegServ2000
Version           : :
Issue type        : kbbug kbhostintegserv2000
Solution Type     : kbfix

=============================================================================

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