DOCUMENT:Q277927  08-MAY-2002  [iis]
TITLE   :RADIUS Server Hangs If Password Contains More Than 16 Characters
PRODUCT :Internet Information Server
PROD/VER::4.0
OPER/SYS:
KEYWORDS:kbWin2000PreSP2Fix

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The information in this article applies to:

 - Microsoft Internet Information Server version 4.0 
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SYMPTOMS
========

If you attempt to log on to a Remote Authentication Dial-In User Service
(RADIUS) server with a password with more than 16 characters, the Radius server
may stop responding (hang) within 15 minutes.

RESOLUTION
==========

A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.

The English version of this fix should have the following file attributes or
later:

   Date        Time     Version     Size     File name
   ------------------------------------------------------
   04/16/2001  04:33pm  7.0.1317.2  44.5 KB  Actlapi2.dll



STATUS
======

Microsoft has confirmed this to be a problem in Internet Information Server 4.0.

Additional query words: IIS hotfix hot fix qfe quick engineering patch crash

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Keywords          : kbWin2000PreSP2Fix 
Technology        : kbiisSearch kbiis400
Version           : :4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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