DOCUMENT:Q237925  01-OCT-1999  [sna]
TITLE   :Windows 3.x SNA Client Truncates Workstation DNS Name
PRODUCT :Microsoft SNA Server
PROD/VER:WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,3.0 SP4,4.0,4.0 SP1,4.0 SP2
OPER/SYS:
KEYWORDS:kbsna400sp3fix kbsna300sp1 kbsna300sp2 kbsna300sp3 kbsna300sp4 sna4 kbsna400sp1 kbsna40

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The information in this article applies to:

 - Microsoft SNA Server, versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2 
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SYMPTOMS
========

When you are running the 16-bit SNA Server client for Windows 3.x and open a
host session through the SNA Server computer, you may receive an error
indicating that no resources are available. This problem can occur if the client
is configured to use a Fully Qualified Domain Name (FQDN) in its TCP/IP
configuration.

CAUSE
=====

The SNA Server client for Windows 3.x truncates the Fully Qualified Domain Name
(FQDN) of the workstation to the first 15 characters. The is by design, as the
FQDN can be up to 255 characters long.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for SNA Server version
4.0. For additional information, please see the following article in the
Microsoft Knowledge Base:

   Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft SNA Server versions
3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 3.0 SP4, 4.0, 4.0 SP1, 4.0 SP2. This problem was
first corrected in SNA Server version 4.0 Service Pack 3.

MORE INFORMATION
================

After you apply the update, the SNA Server client for Windows 3.x will extract
the NetBIOS computer name (or host name) from the FQDN when opening a connection
to an SNA Server computer. The computer name is limited to 15 characters.

For example, if the client's FQDN is mypc.sales.company.com, the name passed to
the SNA Server computer after applying the update will be mypc.


Additional query words:

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Keywords          : kbsna400sp3fix kbsna300sp1 kbsna300sp2 kbsna300sp3 kbsna300sp4 sna4 kbsna400sp1 kbsna400sp2 
Technology        : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 kbSNAServ300SP3 kbSNAServ300SP1 kbSNAServ400SP1 kbSNAServ400SP2 kbSNAServ300SP2 kbSNAServ300SP4
Version           : WINDOWS:3.0,3.0 SP1,3.0 SP2,3.0 SP3,3.0 SP4,4.0,4.0 SP1,4.0 SP2
Issue type        : kbbug
Solution Type     : kbfix

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