DOCUMENT:Q192696  20-MAY-2002  [winnt]
TITLE   :Grace Logins Are Not Reset on FPNW
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbWinNT400sp5fix

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The information in this article applies to:

 - Microsoft Services for NetWare version 4.0 
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SYMPTOMS
========

The Grace Logins are not reset when the client logs on to a File and Print
Services for NetWare (FPNW) server and the password has expired. The Grace
Logins should be reset if a user chooses to change his or her password instead
of logging on using the old password.

CAUSE
=====

Windows NT File and Print Services for NetWare does not maintain the Grace Login
counter properly. Windows NT does not reset the password grace logon count when
the user changes his or her password.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:

 - http://www.microsoft.com/windows/servicepacks/

-or-

 - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:

   http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was
first corrected in Windows NT 4.0 Service Pack 5.

Additional query words: 4.00

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Keywords          : kbWinNT400sp5fix 
Technology        : kbServicesNetware400 kbServicesNetwareSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

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