DOCUMENT:Q266259  28-JUN-2001  [exchange]
TITLE   :XGEN: Messages Properties Do Not Save Correctly
PRODUCT :Microsoft Exchange
PROD/VER:winnt:5.5
OPER/SYS:
KEYWORDS:exc55 kbExchange550preSP4fix kbExchange550sp4Fix kbgraphxlinkcritical kbExchange2000SP1

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The information in this article applies to:

 - Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

If you use multiple MAPI applications to open a message in the information
store, and then make changes to an attachment (such as deleting the attachment),
the properties for the attachment may not be saved correctly. For example, if an
antivirus program deletes the attachment and a secondary MAPI application gains
access to the message at the same time, the attachment icon is not removed, even
though the attachment is deleted.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:

   Q191914 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The following files are available for download from the Microsoft Download
Center:

   x86: DownloadDownload Q248838engi.exe now
   (http://www.microsoft.com/downloads/release.asp?ReleaseID=25443)
   Alpha: DownloadDownload Q248838enga.exe now
   (http://www.microsoft.com/downloads/release.asp?ReleaseID=25444)

For additional information about how to download Microsoft Support files, click
the article number below to view the article in the Microsoft Knowledge Base:

   Q119591 How to Obtain Microsoft Support Files from Online Services

Microsoft used the most current virus detection software available on the date of
posting to scan this file for viruses. Once posted, the file is housed on secure
servers that prevent any unauthorized changes to the file.


STATUS
======

Microsoft has confirmed this to be a problem in Exchange Server Version 5.5.
This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Additional query words:

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Keywords          : exc55 kbExchange550preSP4fix kbExchange550sp4Fix kbgraphxlinkcritical kbExchange2000SP1Fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : winnt:5.5
Issue type        : kbbug
Solution Type     : kbfix

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