3COM: Err Msg: Error 2 -- Cannot Verify Logon User/Admin ID... (99715)
The information in this article applies to:
- Microsoft Mail Gateway to 3Com 3+Mail 1.0
This article was previously published under Q99715 SYMPTOMS
3Com Mail Conversion Utilities may generate the following error message
indicating incorrect logon parameters have been used:
ERROR 2 - CANNOT VERIFY LOGON USER/ADMIN ID
AUTHORIZATION FAILURE
CAUSE
This may be caused by using an invalid Microsoft Mail Administrator account
and/or password for the gateway. It may also be attributed to having
Enhanced Security turned on for a Microsoft Mail version 3.0 or 3.2
postoffice.
RESOLUTION
The 3Com Mail Conversion Utility was made with the security level of
Microsoft Mail version 2.1; the postoffice must be returned to that level
of security when the folder conversion utilities are being used. New
installations of Microsoft Mail versions 3.0 and 3.2 have Enhanced Security
turned on by default.
To return the postoffice to the security level of version 2.1, install the
disk labeled SERVER VERSION - DISK 1 and run the UPDATE.EXE utility on the
postoffice. Choose No when asked if you want Enhanced Security, and choose
Yes when asked if you want to uninstall the previously installed Enhanced
Security.
The update process installs the current executables from the Install disks
onto the postoffice. If you have installed additional releases beyond the
version on your set of disks, reinstall those additional releases after
running UPDATE.EXE for the server copies of the executables. The update
process does not alter your user information or messages.
| Modification Type: | Major | Last Reviewed: | 10/28/1999 |
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| Keywords: | KB99715 |
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