Quantum Hard Card EZ Driver Hangs MemMaker (99498)


The information in this article applies to:

  • Microsoft MS-DOS operating system 6.0
  • Microsoft MS-DOS operating system 6.2
  • Microsoft MS-DOS operating system 6.21
  • Microsoft MS-DOS operating system 6.22
This article was previously published under Q99498

SUMMARY

Quantum Technical Support has confirmed that your computer may stop responding (hang) if you run MemMaker to optimize your computer's memory while a Quantum Hard Card EZ driver is installed in your CONFIG.SYS file.

MORE INFORMATION

The Quantum Hard Card EZ models 42, 85, 127, and 240 use the ATDOSHC.SYS device driver in the CONFIG.SYS file. If you run MemMaker with this device driver in the CONFIG.SYS file, your computer may stop responding and display a blinking cursor when MemMaker restarts your machine the first time. To correct this problem, use a text editor to open the CONFIG.SYS file and temporarily remark out the ATDOSHC.SYS device line as follows: 
     REM DEVICE=ATDOSHC.SYS
Save this change, quit the editor, restart your computer, and then run MEMMAKER.EXE again. After MemMaker has optimized your computer's memory, you can remove the REM command from the ATDOSHC.SYS line in the CONFIG.SYS file.

The products included here are manufactured by Quantum, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

For more information, call Quantum Technical Support.
Modification Type:MajorLast Reviewed:11/23/1999
Keywords:KB99498
©2002 Microsoft Corporation. All rights reserved.