PC WSPlus: Err Msg: Not Enough Memory to Display Dialog Box (99205)

SYMPTOMS

Following a successful installation of Microsoft Schedule+ for Windows as a stand-alone user, if the USER_NAME.CAL file contains a space, the calendar file may work for a period of time but an invalid calendar file is eventually generated (the calendar file becomes corrupted and/or is unrecognized by Schedule+).

This problem generally occurs when you use the Schedule+ Import and Export commands from the File menu. Using either command generates an unexpected and unrelated out-of-memory error message. In other cases, Schedule+ reports that the calendar file is not a valid calendar file.

CAUSE

This problem occurs when you include a space within your Sign In name; for example, "Jon Jones." This space is interpreted by Schedule+ as an underscore (_) character.

If you try to manipulate the calendar file at the MS-DOS level, using the Copy, Rename, or Type command, you will receive the following two errors in succession and in the following order:

CANNOT RENAME <drive>\<subdir>\[<filename>.CAL]

CANNOT FIND FILE [<filename>.CAL]

NOTE: You may still be able to view and manipulate the information in the calendar file.

RESOLUTION

The only way to retrieve the current information in your calendar file is to copy the desired appointments into another program, if possible, or retrieve the information from a current backup.

After you copy the desired information, delete the local <username>.CAL file from your Schedule+ directory and delete the SCHDPLUS.INI file from your Windows directory. Start Schedule+ and create a new calendar file without placing a space in the Sign In dialog box. Copy any retrieved information into the new <username>.CAL file.

STATUS

Microsoft has confirmed this to be a problem in versions 1.0 and 1.0a of Microsoft Schedule+ for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.