Erratic Printing with HP IIIsi PostScript and LMSFM (99098)
This article was previously published under Q99098
SYMPTOMS
When Macintosh clients use the MACPRINT service to send PostScript jobs to
a PC-attached HP IIIsi, some jobs may print partially, and some jobs may
not be printed at all.
CAUSE
There is a problem with the PostScript implementation contained in the HP
IIIsi. Testing at Microsoft determined that the problem occurred with
printers that have a firmware datecode of V5.1, an internal font datecode
of V2.14, and a PostScript device specific revision of 213. The problem
did not occur on printers with a firmware datecode of V6.4R, an internal
font datecode of V3.01, and a PostScript device specific revision of 300.
RESOLUTION
Obtain updated printer firmware from HP.
To print out your version numbers from the HP IIIsi test page, take the
printer offline, then press and hold the button marked "test" until the
LCD indicates the test page is being printed.
| Modification Type: |
Major |
Last Reviewed: |
7/30/2001 |
| Keywords: |
KB99098 |
|