SUMMARY
When you use Remote Server Connection (RSC) and version 3.1 of Microsoft
Mail for AppleTalk Networks, the following errors may occur.
NOTE: Possible workarounds are listed following each error.
"Time Out Value Exceeded" Error in Session Log
Possible cause: AppleTalk Remote Access (ARA) on the answering server has
been configured to allow access to the entire network.
Workaround: Open the Remote Access Setup Control Panel and change the
setting to Allow Access To This Macintosh Only.
"Can't Find Site <site name>" Error in Session Log
The following is an example of the Session Log when this error occurs:
Connected to zone ZONE A
Scanning for site A
Transferring data to site A
Can't find site A
Performing full zone scan
...
Possible cause: The ARA connection document has been named after the server
you are calling. However, the document should correspond to the mail site.
Workaround: Rename the connection document in System
Folder:Preferences:MS Mail Remote Sites.
When the entry "Transferring data to site A" appears in the log, it means
that the Remote Server Connection has told the local server to begin
transferring mail to the other site. If the local server cannot find the
bridge server on the other site, it returns the "Can't find site A" error
message to the Remote Server Connection.
Additional possible cause: The AppleTalk network is poorly terminated.
Workaround: Check both sides of the LocalTalk network for correct
termination.
Mail Servers Connect But No Mail or Data Is Transferred,
Although the Status Window Reflects Data was Transferred
Possible cause: You are using Microsoft Mail Server version 3.1.
There are some problems with the original Mail 3.1 release where remote
servers connect but do not exchange any data.
Workaround: This problem is corrected in the version 3.1a release of the
Microsoft Mail Server. To obtain the latest version of the mail server,
contact Microsoft Sales at (800) 227-4679.
Mail Server Dials Continuously
Possible cause: Urgent mail has been sent and you are using Microsoft
Mail Server version 3.1.
There are some problems with the original Mail 3.1 release where remote
servers attempt to process urgent mail and dial continuously. The servers
connect, but the message is not transmitted due to the problem explained
above. Mail therefore continues to attempt to send the message.
Workaround: This problem is corrected in the version 3.1a release of the
Microsoft Mail Server. To obtain the latest version of the mail server,
contact Microsoft Sales at (800) 227-4679.
There Are No Connection Documents Listed in the
Configuration Dialog Box of the Remote Server Connection (RSC)
Possible cause: The RSC program has not been quit from since the ARA
document was saved to the MS Mail Remote sites folder.
Workaround: Quit the RSC program, and then restart it.