PROFS: Address List from PROFS Fails to Import (98825)

SYMPTOMS

When you use the version 2.1 or 3.0 Microsoft Mail Gateway to IBM PROFS and OfficeVision (PROFS Gateway) Import option from within the Microsoft Mail Administrator program, the PROFS user list may not be imported into the Microsoft Mail postoffice.

For the PROFS gateway, this means that the Nickname file is not downloaded to the postoffice. The PROFS gateway reports that the import request file of 720 bytes is transferred to the VM host, but no user list is transferred back down to the postoffice.

CAUSE

Three known causes of this problem and their resolutions are:

The Nickname file is not designated in the PWAINIT DATA file on the VM host ID.

In the PWAINIT DATA file, there is a parameter that designates the name of the system Nickname file. If the filename and file type of the system nickname file are missing, the PROFS USERS file cannot be generated and the PROFS user fails to download.
The PROFS USERS file is missing or was not created on the gateway VM ID 191 disk.

The VM Administrator should check the VM ID 191 disk to ensure that the PROFS USERS file has not been deleted or renamed.

This USERS file is automatically created when the host side of the gateway is started, if the NICKNAME is designated in the PWAINIT DATA file and the PROFS USERS file does not already exist.

To regenerate the PROFS USERS file, restart the VM ID.
The node created within the Administrator program does not match nodes in the PROFS Nickname files on the host.

When you mail from a Microsoft Mail postoffice to PROFS, the addressing is simplified by creating a node within the Mail Administrator program (select Gateway, PROFS, Node, Create).

When you use the gateway Import option, the nodes selected are searched for within the PROFS USERS file on the host. The user names corresponding to the selected nodes are then downloaded to Microsoft Mail. These names are then automatically imported into the postoffice.