Mac ARA: Apple Modem and Shiva Dial-In May Produce Give Ups (98714)



The information in this article applies to:

  • Microsoft Mail for AppleTalk Networks 3.0
  • Microsoft Mail for AppleTalk Networks 3.1

This article was previously published under Q98714

SYMPTOMS

When you use the built-in Apple 2400 modem and Shiva Dial-In to access version 3.0 or 3.1 of Microsoft Mail for AppleTalk Networks, the following error message may appear:
Looking for Microsoft Mail Server: Give Up

CAUSE

Shiva Dial-In version 3.6.6 does not ship with an Apple-brand initialization string for the modem. Users should add or change one of the existing strings.

RESOLUTION

To change the name of an existing string, do the following:
  1. Launch the Shiva Modems utility and open the Mac Portable string.
  2. Change the name if you want. Next, change the dial string by placing the insertion point just past the "Z" in "ATZ", pressing the DELETE key, then typing an ampersand (&) and an "F". (IMPORTANT: Do not simply highlight the string and replace it; place the insertion point in the string and backspace out any unwanted information.) The string should be the following:

    AT&FS37=6&C1&D3&K4&Q0

MORE INFORMATION

Shiva is locking out all possible settings on the 2400 modem with a "vanilla" v.22bis connection, no v.42bis or MNP. This string should be successful with almost any Hayes-compatible 2400 v.42bis/MNP data/fax modem.

For additional information, call Shiva Microsystems Corporation at (617) 252-6400.

Modification Type:MajorLast Reviewed:10/23/2003
Keywords:KB98714