Unusual Symptoms Indicate Hardware Conflicts or Problems (98472)






This article was previously published under Q98472

SUMMARY

Symptoms of some problems may have hardware origins even though they do not indicate them: for instance, you cannot get NET LOGON or NET VIEW to function, but can do NET USES and directed NET VIEWS to a server. This article may help you locate the source of these types of problems.

MORE INFORMATION

The easiest way to eliminate hardware as the source of a NET LOGON problem is to run the loop back driver (available only in OS/2). If NET LOGON functions correctly after you load this driver, then you have a hardware problem. If NET LOGON continues to fail, you have a configuration problem.

If after re-establishing the old protocols you are able to run a directed NET VIEW command (for example, NET VIEW \\server\share) but not a general broadcast based NET VIEW of all the available servers in your domain, then the problem is caused by one of the following:

  • You have an interrupt conflict.

    Occasionally an interrupt conflict can cause a problem that affects broadcasts (NET LOGON or NET VIEWS) but not session based functions (NET USES).
  • You have a cabling problem.

    Somewhat less often, the issues can be traced to faulty cabling either between the given workstation and the port (in the case of twisted pair and type 1 token ring) or at the next T connection (with coaxial cable).

Modification Type: Major Last Reviewed: 7/30/2001
Keywords: KB98472