Cause of "PRo0003E: PROTOCOL.INI File Open Failure" Error (98423)






This article was previously published under Q98423

SYMPTOMS

The LAN Manager protocol manager does not load. Instead, it returns this message:
MS-DOS LAN Manager Protocol Manager v2.x
PRO0003E: PROTOCOL.INI file open failure

CAUSE

The Country command sets area-dependent information such as time, date, and currency conventions. For example:
   COUNTRY=61,,C:\DOS\COUNTRY.SYS
				
If the Country command is included in CONFIG.SYS but the path is wrong or COUNTRY.SYS (which supplies necessary information) is missing, then the above error is returned.

RESOLUTION

Check the path in CONFIG.SYS and correct it if it is wrong. Include the COUNTRY.SYS file if it is missing.

Modification Type: Major Last Reviewed: 7/30/2001
Keywords: KB98423