Microsoft Backup Doesn't Work on Panasonic Notebook Computers (98115)


The information in this article applies to:

  • Microsoft MS-DOS operating system 6.0
  • Microsoft MS-DOS operating system 6.2
  • Microsoft MS-DOS operating system 6.22
This article was previously published under Q98115

SYMPTOMS

You may have difficulty running Microsoft Backup on a Panasonic notebook computer (models CF170, CF270, and CF370) or on a Texas Instruments 4000e laptop machine. After you insert a floppy disk, Backup may not respond or one of the following error messages may be displayed:
Defective Floppy

-or-

Please insert disk 27724 in drive x
In addition, all of the data on the floppy disk may be erased.

CAUSE

This problem is caused by the computer's power-saving feature which interferes with or turns off the floppy disk drives.

WORKAROUND

To run Backup and use the floppy disk drives, you must run POWERxxx.EXE (where xxx is the specific model number of the laptop) and disable the "floppy time-out" feature.
Modification Type:MajorLast Reviewed:11/23/1999
Keywords:KB98115
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