PC WRmt Win: Problems Installing with DoubleSpace (97651)
The information in this article applies to:
- Microsoft Mail Remote for Windows 3.2
- Microsoft Mail for Windows 3.0
- Microsoft Mail for Windows 3.0b
- Microsoft Mail for Windows 3.2
This article was previously published under Q97651 SYMPTOMS
When you install both version 3.2 of Microsoft Mail Remote for Windows and
version 3.0, 3.0b, or 3.2 of Microsoft Mail for Windows, and when you use
the Microsoft MS-DOS version 6.0 DoubleSpace utility, if actual disk space
is low, Mail Remote for Windows may create a corrupt (incomplete) message
store file (MSMAIL.MMF), and Mail for Windows will not start.
CAUSE
When hard disk space is low, DoubleSpace incorrectly reports the amount
available to use.
RESOLUTION
Microsoft MS-DOS 6 includes an item in the README.TXT file explaining
that encrypted files, such as MSMAIL.MMF, are not compressed with
utilities such as DoubleSpace or Stacker. However, performance can be
improved if you store the .MMF on an uncompressed drive.
STATUS
Microsoft has confirmed this to be a problem in Microsoft MS-DOS version
6.0 and DoubleSpace. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
MORE INFORMATION
| Modification Type: | Major | Last Reviewed: | 12/3/2003 |
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| Keywords: | KB97651 |
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