Windows NT Err Msg: Logon Failure (97558)



The information in this article applies to:

  • Microsoft Windows for Workgroups
  • Microsoft Windows 95

This article was previously published under Q97558

SUMMARY

If you try to establish a connection from a Microsoft Windows for Workgroups computer to a shared resource on a Windows NT computer, you may receive one or both of the following error messages:
  • From Windows NT: Logon failure: the user has not been granted the requested logon type at this computer.
  • From Windows for Workgroups: System Error: DOS error 31 occurred. Or The password you specified is incorrect or your account is inactive. See your network administrator for your password or to activate your account.
  • From Windows 95 The Domain password you supplied is not correct or access to your logon server has been denied.
These errors occur because another user logged on to the Windows NT computer as Administrator, and disabled privileges for the EVERYONE group ("Access this computer from network," for example). This prevents other users from accessing the shared resource.

Steps to Resolve Problem

On the computer that is running Windows NT, restore network access rights to the EVERYONE group by following the steps below:
  1. Log on as Administrator.
  2. From the Administrative Tools window, choose the User Manager icon.
  3. From the Policies menu, choose User Rights.
  4. Select "Access this Computer From Network" from the right dialog box, then choose the Add button.
  5. In the Grant To dialog box, select the Everyone check box.
  6. Exit Windows NT and turn off the computer.
  7. Restart Windows NT so that the changes can take effect.
NOTE: Steps 6 and 7 are not needed on computers running Windows NT 3.51 or later.

Additional details are available for the above error message by typing:

C:\>NET HELP 31



at any MS-DOS or Windows NT command prompt.

Modification Type:MajorLast Reviewed:10/30/2003
Keywords:kbinfo kbnetwork KB97558