PC WRmt: Keyboard Problems in Select Headers Dialog Box (97071)
The information in this article applies to:
- Microsoft Mail Remote for Windows 3.2
This article was previously published under Q97071 SYMPTOMS
In version 3.2 of Microsoft Mail Remote for Windows, interacting with the
headers dialog box without a mouse can be awkward. For remote users, this
can occur frequently.
RESOLUTION
Use the ALT key. Use ALT+R to retrieve mail and ALT+D to delete mail.
If you press only the ALT key and release it, Mail interprets this as
ALT+SPACE BAR. When this happens, you must press the ESC key to regain
control. Unfortunately, the ESC key not only reverses the SPACE BAR
keypress, it also closes the dialog box without saving any retrieve or
delete operations you entered previously.
This behavior is not standard for a Microsoft Windows application because
ESC should reverse one level of command action, not two levels.
STATUS
Microsoft has confirmed this to be a problem in version 3.2 of Microsoft
Mail Remote for Windows. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 11/4/1999 |
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| Keywords: | KB97071 |
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