Windows Hangs at Logo Screen with FTP Network and DoubleSpace (96520)
The information in this article applies to:
- Microsoft MS-DOS operating system 6.0
- Microsoft MS-DOS operating system 6.2
- Microsoft MS-DOS operating system 6.22
This article was previously published under Q96520
This information applies to both Microsoft DoubleSpace and Microsoft
DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands
and filenames.
SYMPTOMS
If you are running FTP Software's PC/TCP network software and
Microsoft Windows in 386 enhanced mode, Windows may stop responding
(hang) at the logo screen after you have compressed a drive with
DoubleSpace.
CAUSE
Your SYSTEM.INI file may contain the line DEVICE=C:\PCTCP\VPCTCP.386
in the [386Enh] section. If it does, Windows may hang.
The system hangs if the line DEVICE=C:\DOS\DBLSPACE.SYS /MOVE is not
present in your CONFIG.SYS file before any of the drivers that load
the network.
WORKAROUND
To correct this problem, add or move the line C:\DOS\DBLSPACE.SYS
/MOVE before the first line that loads the network software. In most
cases, the first line that starts the network is something similar to
C:\PCTCP\PROTMAN.SYS /i:C:\PCTCP.
| Modification Type: | Major | Last Reviewed: | 11/19/1999 |
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| Keywords: | KB96520 |
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