PC Win: Err Msg: A TPL File Has Been Incorrectly Modified... (96500)

SYMPTOMS

In versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows, you may receive the following error message when selecting details on a user from the postoffice address list:

A TPL file has been incorrectly modified. Contact your Administrator.

CAUSE

This error occurs if the field data type entry in the ADMIN.TPL file is in lowercase letters. The ADMIN.TPL file is an ASCII text file that can be defined by the user. It provides additional information to be displayed when selecting details on an address. The fields are in the following form:

FieldPrompt:~Entry1~Entry2~Entry3~Entry4~

where Entry3 is the field data type.

The Windows client only accepts {A,L,U,N,P} for the field data type. The MS-DOS client accepts {a,A,l,L,u,U,n,N,p,P} and works properly with any of these values.

RESOLUTION

For the template to work properly in both clients, the ADMIN.TPL field data type entries must appear in capital letters. You can make this modification using any text editor.

STATUS

Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.