SUMMARY
Directory Synchronization Error and Status Messages #30 - 59
On Microsoft Mail for PC Networks version 3.0 Server Disk 1, there is a
file called DIRSYNC.TXT that contains the error codes used in directory
synchronization (Dir-Sync) and in the IMPORT utility for Mail. The errors
are logged in the DIRSYNC.LOG file.
[30] Error accessing transaction file
Check to make sure the transaction files exist and/or are not corrupt.
Files to check are SRVTRANS.GLB, REQTRANS.GLB, USRTRANS.GLB,
NMETRANS.GLB, and GWTRANS.GLB.
[31] Network not found
Check the import file for a network name that is not defined at
this postoffice.
[32] Postoffice not found
Check the import file for a postoffice name that is not defined at
this postoffice.
[33] Template file not found
If you are running Import as a stand-alone utility, use the
template file (T) code in the import file to import a new template
file for the requestor. Otherwise, submit an Import request to the
directory server postoffice with the Administrator program. The
response to your import request will include the template file.
[34] Template information not accessible
Try the operation again. If the problem continues, check that there
is still a connection to the server. If the connection to the
server is still intact, check that the specified filename exists
and is not locked open, preventing Import from accessing it.
Contact your network vendor to determine how to find and close
files that are locked open. If the specified filename is ADMIN.INF,
copy backups of ADMIN.INF and ADMIN.TPL to your data files. If the
specified filename is for an external postoffice, submit an Import
request to your directory server postoffice. The response to your
import request will include the template information.
[35] Template memory allocation error in file
Ensure that you are running Import on a computer with at least 640K
of memory.
[36] Template mismatch error in file
The template information in the .INF file does not match the
template prompts in the .TPL file. If changes are made in one file,
they must be reflected in the other file. Change the files so that
they match.
[37] Prompt not found in template
Check the import file for lines containing template information
that do not have a matching prompt in the template file.
[38] Error loading postoffice template
Try the operation again. If the problem continues, check that there
is still a connection to the server. If the connection to the
server is still intact, run the Mail program and check an address
information window for a user in the specified network and
postoffice. If you cannot see any template prompts and template
information then either run the import utility with a template file
code (T) in the import file to import the template file of the
specified postoffice, or submit an Import request to your directory
server postoffice. The response to your import request will include
the template file.
[39] Error generating TID
Check that the TID.GLB file exists. If it cannot be found, it must
have been accidentally deleted and you should restore a back-up of
your data files. If TID.GLB exists, ensure that it is not locked
open. Contact your network vendor to determine how to find and
close files that are locked open.
The CONTROL.GLB file may be locked open. Contact your network
vendor to determine how to find and close files that are locked
open.
[40] Possible database corruption detected
In most cases, the problem in the data files is not serious enough
to prevent successful processing of transactions. If this causes a
fatal error, restore a backup of your data files.
[41] Internal sort error
This is an internal error. Please notify Microsoft Product Support
Services. Transactions will be processed correctly except if you
are updating the Postoffice Address List with the -R command line
option, which requires correct sorting in order to avoid missing
aliases.
[42] File already opened and locked
The network operating system has an open file handle to this file.
Close the open handle with network utility if one is available.
[43] Gateway alias has no physical address
There is no address specified for this gateway alias. Run the
Administrator program and try to delete the alias. If this is not
possible, either run Import as a stand-alone utility with the
Replace (R) code to replace the entire list for this gateway, or
submit an Import request to your directory server postoffice. The
response to your import request will include the list for this
gateway.
[44] Gateway not installed
There is a directory synchronization transaction for an address
type that is not recognized at the postoffice. Install the Gateway
Access component for this address type before trying to process
this type of transaction.
[45] File error sorting queue
Try the operation again. If the problem continues, check that there
is still a connection to the server.
[46] No fullname
Check the import file for lines that are missing an alias
(fullname).
[47] Transaction has no effect
Check the transaction format for errors.
[48] Expecting physical address
Check the import file for lines that are missing an address.
[49] Fatal error creating network:
During the autocreate function, the new network name could not be
created. Make sure the NETWORK.GLB and *.XTN files are not corrupt.
[50] Fatal error creating postoffice:
During the autocreate function, the new postoffice name could not be
created. Make sure the *.XTN files are not corrupt. Ensure the MBG
and KEY subdirectories are not write protected.
[51] Error creating mailbag
Ensure that the computer that is running Import has at least 640K
of memory. One of the data files could be locked open, so try the
operation again. Also check that there is still a connection to the
server. If the problem continues, use the Administrator program to
create the user.
[52] Error accessing configuration information
If this error occurs while running the Import utility, try the
operation again. If the problem continues, the REQCONF.GLB may be
locked open. Contact your network vendor to determine how to find
and close files that are locked open.
If this problem occurs while running the Dispatch program, try the
operation again. If the problem continues, check that the MASTER.GLB
file is in the GLB directory. If it is not there, it may have been
accidentally deleted and you should restore a backup of your data
files. If it is there, it may be locked open. Contact your network
vendor to determine how to find and close files that are locked
open.
[53] Unable to read network and postoffice definitions
Ensure that the computer you are running Import on has at least
640K of memory. Try the operation again. If the problem continues,
MASTER.GLB or an .XTN file may be locked open. Contact your network
vendor to determine how to find and close files that are locked
open.
[54] No Server name has been set
The requestor administrator must specify the directory server
postoffice before continuing.
[55] Can't find Dir-Sync Server postoffice definition
Ensure that the directory server postoffice has been specified at
the directory server postoffice itself and at all requestors.
[56] Error accessing input file
Try the operation again. If the problem continues, check that there
is still a connection to the server.
Check for someone editing the Import utility input file (specified
with -F command line option). If the problem continues, the file may
be locked open. Contact your network vendor to determine how to
find and close files that are locked open.
[57] Error accessing output file
Try the operation again. If the problem continues, check that there
is still a connection to the server. If the problem continues, the
Import utility output file (specified with the -F or -X command
line option) may be locked open. Contact your network vendor to
determine how to find and close files that are locked open.
[58] Error accessing database file
Ensure that there is still a connection to the server and try the
operation again. If the problem continues, the specified data file
may be locked open. Contact your network vendor to determine how to
find and close files that are locked open.
[59] Error autocreating postoffice: xxxxxx
Ensure that the computer running the Import utility has at least
640K of memory and that there is still a connection to the server.
One of the data files may be locked open. Contact your network
vendor to determine how to find and close files that are locked
open. You can also create the postoffice with the Administrator
program External-Admin Create command.