PC Win: Corrupted Address List Caused by Corrupted NETWORK.GLB (95961)
The information in this article applies to:
- Microsoft Mail for Windows 3.0
- Microsoft Mail for Windows 3.2
- Microsoft Mail for Windows 3.5
This article was previously published under Q95961 SYMPTOMS
In version 3.0 of Microsoft Mail for Windows, the Address List can appear
to be corrupted. When this occurs, no Global Address List (GAL) or Network
List is visible (only a Personal Address List is available), or only some
of the Network List is visible. The Microsoft Mail MS-DOS and Macintosh
client applications are not affected.
CAUSE
The NETWORK.GLB file can cause this problem when a record lists the network
name and mailbag in incorrect locations.
RESOLUTION
To verify this corruption, confirm that the size of the NETWORK.GLB file is
a multiple of 122 bytes. If it is not, use the Debug utility to repair the
file and test the address list.
If the NETWORK.GLB file is in good condition, check for possible lock on
NETWORK.GLB, GAL.NME, GALINDEX.GLB, and GALNETPO.GLB. As a last option,
reboot the server to release all locks on these files.
| Modification Type: | Major | Last Reviewed: | 11/19/2003 |
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| Keywords: | KB95961 |
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