RAS and TCPIP_HUB Conflict on One Server (95797)






This article was previously published under Q95797

SYMPTOMS

You may encounter problems if you run the Remote Access Service (RAS) and the TCPIP_HUB service simultaneously on one LAN Manager Server. The TCPIP_HUB service should start without any problems, but RAS fails with this error:
NET3055: A problem exists with the system configuration: The system is not configured correctly.

The LAN Manager Error Log reports these errors:

3299 RAS0733. RAS was Unable to bind COM1 to ASYBEUI.
3299 RAS0731. RAS did not start because it was unable to open any COM ports.
Note: Some customers have reported that this combination of services can cause a trap error.

CAUSE

The cause of this problem has not been completely identified. The redirector may not be allocating an additional LANA structure for one of the net x lines in the LANMAN.INI file.

WORKAROUND

  1. Open the C:\LANMAN\LANMAN.INI file in a text editor (for example, Notepad).
  2. Remove the TCPIP_HUB and REMOTEACCESS parameters from the SRVSERVICES line.
  3. Open the C:\STARTUP.CMD file in a text editor (for example, Notepad).
  4. After the NET START SERVER line, add these two lines in this order:
          net start remoteaccess
          net start tcpip_hub
    						

Modification Type: Major Last Reviewed: 7/30/2001
Keywords: kbnetwork KB95797