SUMMARY
This article explains why the following error message may be generated
when you install Video for Windows:
Unexpected exit, please report this to Microsoft Product Support
This error is generated if you have McAfee's virus protection
software Vshield version 5.1 v97 installed on your system. To
successfully install Video for Windows, temporarily disable Vshield by
using the MS-DOS REM command to remark out the Vshield entries in the
AUTOEXEC.BAT and CONFIG.SYS files. (For information about how to use
the REM command, see your MS-DOS documentation)
There may be similar products that produce this error message.
McAffee's virus protection software Vshield is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
If you suspect that your computer has a virus and you are using MS-DOS 6.0
or later, run Microsoft Anti-Virus. If you are running an earlier version
of MS-DOS, either obtain MS-DOS 6.0 or later, or obtain help from a third-
party virus-correction service or vendor.