Single Colors Print as Two Colors on Dot-Matrix Printer (94204)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q94204

SYMPTOMS

A single band of color may print as two bands of different colors on some color dot-matrix printers. This problem is especially noticeable if you are printing graphics. It does not usually affect black-and-white printing.

CAUSE

The ribbon carriage on the printer may be out of alignment.

RESOLUTION

This problem is not caused by any software application. It is caused by a mechanical problem with the printer and can usually be corrected by making a simple adjustment.

For information on adjusting the color alignment of your printer, refer to your printer manual or contact your printer manufacturer.

The following are some manufacturers of printers supported by Windows on which you can make color alignment adjustments:

Brother
Citizen
Epson
Fujitsu
NEC
Star Micronics

Modification Type:MajorLast Reviewed:10/14/2003
Keywords:KB94204
©2003 Microsoft Corporation. All rights reserved.