HPPCL5E: Wrong Colors with Adobe Type Manager (94153)


The information in this article applies to:

  • Microsoft Windows 3.1
  • Microsoft Windows 3.11
This article was previously published under Q94153

SUMMARY

If you use the printer driver for the Hewlett-Packard (HP) LaserJet 4/4M (HPPCL5E.DRV) version 1.03 or 1.04 and any version of Adobe Type Manager (ATM), colors assigned to objects (text and graphics) may be remapped incorrectly if you are printing in HP-GL/2 graphics mode.

To work around this problem, use one of the following workarounds:
  1. Change the graphics mode to Raster.
  2. If you want HP-GL/2 graphics and ATM fonts are not needed for the output, turn off ATM temporarily and print the file.
  3. If the problem concerns a graphics object only and ATM fonts are needed but only in black, try changing the colors of the graphics object until an acceptable output is achieved.

MORE INFORMATION

For graphics objects, this problem occurs because the color remapping is being performed twice for the same object. When you print the document, ATM remaps the colors based on its remapping criteria, then the HPPCL5E driver remaps the colors chosen by ATM based on its own criteria. This increases the chance of error in what gray scale color is sent to the printer.

All ATM text prints as black in HP-GL/2 graphics mode because of a mismatch between raster operations (ROPs) and HP-GL/2 graphics mode.

For more information, contact Hewlett-Packard Technical Support.

The ATM and HP products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
Modification Type:MajorLast Reviewed:10/14/2003
Keywords:KB94153
©2003 Microsoft Corporation. All rights reserved.