WFWG Err Msg with DblSpace: PRO0003E: PROTOCOL.INI File Open (93652)


The information in this article applies to:

  • Microsoft MS-DOS operating system 6.0
  • Microsoft MS-DOS operating system 6.2
  • Microsoft MS-DOS operating system 6.22
  • Microsoft Windows for Workgroups 3.1
This article was previously published under Q93652
This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames.

SYMPTOMS

If Windows for Workgroups is installed on a DoubleSpace-compressed drive, you may receive one of the following error messages or the system may stop responding ("hang") when the network drivers are loading:

  • PRO0003E: PROTOCOL.INI file open failure
  • Unable to open Protocol Manager
  • Error 3653: The protocol manager could not be found

CAUSE

These errors occurs because Windows for Workgroups cannot find the path to the PROTOCOL.INI file in memory.

WORKAROUND

To work around this problem, make sure that the DEVICEHIGH command for DoubleSpace is located before the DEVICE command for PROTMAN.DOS in the CONFIG.SYS file. For example: 
   devicehigh=c:\dos\dblspace.sys /move
   device=c:\windows\protman.dos /i:c:\windows
Modification Type:MajorLast Reviewed:12/3/1999
Keywords:KB93652
©2002 Microsoft Corporation. All rights reserved.