No Movies or Sound from Multimedia Works Help or Tutorial (93428)



The information in this article applies to:

  • Microsoft Works 2.0
  • Microsoft Works 2.0a

This article was previously published under Q93428

SUMMARY

If multimedia Works for Windows doesn't access the CD-ROM in the CD-ROM drive while running the tutorial or Help, check in the [ms works] section of the MSWORKS.INI file. You may need to add the following line:

FMULTIMEDIA=1

If the line already reads FMULTIMEDIA=0, change it to read FMULTIMEDIA=1 or else Works will not access the CD-ROM drive.

MORE INFORMATION

Works uses the CD-ROM for the multimedia version of Help as well as the tutorial. If the FMULTIMEDIA line is missing or incorrect, these will run from the files on the hard disk and the multimedia movies and the sound for those movies will not be seen or heard.

Once you change the line in the MSWORKS.INI file, be sure to exit Works for Windows, if it is running, and then restart Works for Windows and start the tutorial. The multimedia version of the tutorial and Help should then be accessible from the CD-ROM as long as the multimedia Microsoft Works for Windows CD-ROM is in place in the CD- ROM drive.

Note: The FMULTIMEDIA line only affects version 2.0x of Works for Windows. When installing the multimedia version of Works for Windows 3.0, a FMULTIMEDIA=0 line is also added to the MSWORKS3.INI. However, with version 3.0, this line is ignored.

Modification Type:MajorLast Reviewed:9/25/2003
Keywords:KB93428