Intel EtherExpress Card Conflicts with Scanning Hardware (93165)


The information in this article applies to:

  • Microsoft Windows for Workgroups 3.1
  • Microsoft Windows for Workgroups 3.11
This article was previously published under Q93165

SYMPTOMS

You install Windows for Workgroups, and your graphics scanning device doesn't work.

CAUSE

The base I/O port address for many graphics scanning devices is 300. Because this is also the default I/O port address for the Intel EtherExpress card that is included with the Windows for Workgroups Starter Kit, many graphics scanning devices don't work with Windows for Workgroups until you change the port address on one of the cards.

WORKAROUND

To work around this problem, change the base I/O port address on either the graphics scanning device or the EtherExpress card.

To change the port for the EtherExpress card:

  1. Run Control Panel and choose the Network icon.
  2. Choose the Adapters button.
  3. Select the EtherExpress card from the Network Adapters In Use list.
  4. Choose the Setup button.
  5. Change the Base I/O Port address to an address that does not conflict with your graphics scanning device (or any other hardware devices) in your system.
Modification Type:MajorLast Reviewed:10/13/2003
Keywords:KB93165
©2003 Microsoft Corporation. All rights reserved.