Windows XP-based computers that were installed by using a Volume License product key might be marked as non-genuine (926333)

RESOLUTION

If the data.dat file was received from October 2, 2006 to October 3, 2006, you must remove from the Windows XP-based client computer the data.dat file for the data.dat file to be updated correctly with the next validation. There are three methods to update the file:

• Manual
• Automated
• Script

The best method depends on your specific environment.

Manual

To update the data.dat file manually, follow these steps:

1. Log on to the computer that is experiencing the problem by using an account that has administrator credentials.
2. Delete the data.dat file from the %ALLUSERSPROFILE%\Application Data\Windows Genuine Advantage\data folder.
3. Visit the following Microsoft Web site to confirm that the computer is reported as genuine:

   http://www.microsoft.com/genuine/downloads/validate.aspx

4. Click Start, click Run, type wgatray.exe /b, and then click OK.
   
   Note The wgatray.exe command might not be available on your computer. This command is available only on computers that have Windows Genuine Advantage Notifications installed. If the wgatray.exe command is unavailable, it is not an error. Go to the next step. For more information about Windows Genuine Advantage Notifications, click the following article number to view the article in the Microsoft Knowledge Base:

   905474 Description of the Windows Genuine Advantage Notifications application

5. Restart the computer.

Automated

To perform an automated update of the data.dat file, follow these steps:

1. Visit the following Microsoft Web site:

   http://go.microsoft.com/fwlink/?linkid=52012

2. When you are prompted, click Run to run the Microsoft Genuine Advantage Diagnostic Tool.
   
   Note Depending on your security settings, you might be prompted several times to confirm that you want to run the tool.
3. Click Continue.
4. On the Windows tab, click Resolve.

If this method does not work, use the instructions in the "Manual" section.

Script

The following sample script is a simple .cmd script.
To run this script on multiple Windows XP-based client computers, use Group Policy, Microsoft Systems Management Server, or other tools that are available in your environment. Use the best method for your environment to distribute the script. To run this script individually, you must run the script as an administrator.

To create this script, open a new .txt file, and then paste the following script text in the new file. After you create the file, rename it by using a .cmd file name extension.

Script text