You cannot log on to Project Web Access, and the following error message occurs after you apply Project Server 2003 Service Pack 2a: "Microsoft JScript runtime error 800a138f" (925036)


The information in this article applies to:

  • Microsoft Office Project Server 2003

SYMPTOMS

After you apply Microsoft Office Project Server 2003 Service Pack 2a (SP2a) to a computer that is running Project Server 2003, you cannot log on to Microsoft Office Project Web Access. And, you receive the following error message:
Microsoft JScript runtime error 800a138f. Null or Null is not an object. /project server/shell/shell.asp line 529

CAUSE

This issue occurs if the Project Server 2003 database was not upgraded.

RESOLUTION

To resolve this issue, upgrade the database.

Note We recommend that you back up the database before you apply any updates. If you do not upgrade the database, you may experience issues when you use Project Server 2003.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

903093 You receive error messages when you publish a plan or an assignment when you work with Project Server 2002 or with Project Server 2003

To upgrade the database, follow these steps for each computer that is running Microsoft SQL Server and for each Project Server 2003 database:
  1. Download the ProjectServer2003-KB887621-SQLFile-ENU.exe file, or the equivalent file in the language that you want. This file is contained in the Project Server 2003 Service Pack 2a (SP2a) software update. To obtain this file, visit the following Microsoft Web site:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=413d99fd-2965-4faf-bd48-3cbcc5031e46

    Note This file is located under "Files in This Download."
  2. Double-click the file, and then extract the files to a temporary folder.
  3. Open the folder to which you extracted the files, and then run Upgdb112.cmd against the Project Server 2003 database. If the database is a partitioned database, run the script against each Project Server 2003 database.

    To run Upgdb112.cmd, follow these steps:
    1. Click Start, click Run, type cmd, and then click OK.
    2. At the command prompt, type the following command, and then press ENTER:

      Upgdb112.cmd name of the computer that is running SQL Server database name logon password

      If users are currently logged on to SQL Server by using Microsoft Windows authentication, type the following command, and then press ENTER:

      Upgdb112.cmd name of the computer that is running SQL Server database name

      Note If you do not enter the system administrator account logon name and the password, the command file will assume that you are using Windows authentication to log on to SQL Server. If you enter only the name of the computer that is running SQL Server, the command file assumes that the database name is "ProjectServer".
    Note To apply the ProjectServer2003-KB887621-SQLFile-ENU.exe file, Osql.exe must be in the same folder, or in the same system path, from which Upgdb112.cmd is run. If you are running Upgdb112.cmd directly on the computer on which the database resides, Osql.exe should already be present. This file is also available in the Support\Database folder on the Project Server 2003 CD.
Modification Type:MajorLast Reviewed:9/22/2006
Keywords:kbExpertiseInter kbtshoot kbprb kberrmsg KB925036 kbAudITPRO
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