A message remains unsent in the Outbox folder when you try to send a message in Outlook 2003 (924788)


The information in this article applies to:

  • Microsoft Office Outlook 2003

SYMPTOMS

When you try to send a message in Microsoft Office Outlook 2003, the message remains unsent in the Outbox folder.

RESOLUTION

To resolve this problem, follow these steps:
  1. Start Outlook.
  2. On the Tools menu, click Options.
  3. On the Other tab, click Advanced Options.
  4. In the Advanced Options dialog box, click COM Add-Ins.
  5. In the COM Add-Ins dialog box, click ICQ Express, and then click Remove.
  6. Click OK three times, and then restart Outlook.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Modification Type:MajorLast Reviewed:9/7/2006
Keywords:kbAddIn kbprb KB924788 kbAudEndUser
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