You may receive an error message when you try to import a management pack by using the Microsoft Operations Manager 2005 Administrator Console (924394)



The information in this article applies to:

  • Microsoft Operations Manager 2005

SYMPTOMS

When you try to import a management pack by using the Microsoft Operations Manager (MOM) 2005 Administrator Console, you may receive the following error message:

Call to load data using 'Object Name' DAS object on computer 'Server Name' failed:'0x800706be'

This problem typically occurs when you try to import the MOM Management Pack and the Active Directory Management Pack. However, this problem may also occur when you try to import other management packs.

The following events may be logged in the Application event log:

Event ID: 1000 Type: Error Description: Faulting application dllhost.exe, version 5.2.3790.0, faulting module DasServer.dll, version 5.0.2911.0, fault address 0x002789e5.

Event ID: 4786 Source: COM+ Type: Error Description: The system has called a custom component and that component has failed and generated an exception. This indicates a problem with the custom component. Notify the developer of this component that a failure has occurred and provide them with the information below. Component Prog ID: Server Application ID: {A3124213-BAC0-48A2-9082-732BB4123C4D} Server Application Instance ID: {4B5BEE24-CDBE-499A-AD75-BEA5A8220D78} Server Application Name: Microsoft Operations Manager Data Access Server The serious nature of this error has caused the process to terminate. Exception: C00000FD Address: 0x00B989E5 Call Stack: DASSER~1!DllUnregisterServer + 0x1e20be DASSER~1!DllUnregisterServer + 0x177e96 DASSER~1!DllUnregisterServer + 0x1e761f DASSER~1!DllUnregisterServer + 0x1bb61e RPCRT4!NdrServerInitialize + 0x462 RPCRT4!NdrStubCall2 + 0x217 RPCRT4!NdrCStdStubBuffer2_Release + 0xd4 OLEAUT32!VariantTimeToDosDateTime + 0x1827 ole32!WdtpInterfacePointer_UserMarshal + 0x13fa ole32!WdtpInterfacePointer_UserMarshal + 0x13ad ole32!ProgIDFromCLSID + 0x1fd3 ole32!ProgIDFromCLSID + 0x1dd1 ole32!WdtpInterfacePointer_UserMarshal + 0x1e5f ole32!WdtpInterfacePointer_UserMarshal + 0x116c ole32!WdtpInterfacePointer_UserMarshal + 0x1e6f RPCRT4!I_RpcGetBuffer + 0x1d8 RPCRT4!I_RpcGetBuffer + 0x159 RPCRT4!I_RpcGetBuffer + 0x7f RPCRT4!NdrConformantArrayMemorySize + 0x558 RPCRT4!RpcRevertToSelfEx + 0x919 RPCRT4!RpcRevertToSelfEx + 0x6a6 RPCRT4!I_RpcBindingIsClientLocal + 0x68b RPCRT4!NdrOleFree + 0x3c5 RPCRT4!I_RpcTransGetThreadEvent + 0x188 RPCRT4!I_RpcLogEvent + 0xe92 kernel32!GetModuleFileNameA + 0xeb For more information, see Help and Support Center at http://support.microsoft.com.

CAUSE

This problem may occur if the LoggingFlags registry entry is not set to the default value of 0.

RESOLUTION

To resolve this problem, set the LoggingFlags registry entry in the following registry subkey to the default value of 0:

HKEY_LOCAL_MACHINE\SOFTWARE\Mission Critical Software\DASServer\LoggingFlags

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Modification Type:MajorLast Reviewed:9/22/2006
Keywords:kberrmsg kbtshoot kbprb KB924394 kbAudITPRO